Stakeholders’ Perceptions of the Impacts of Internal Quality Assurance (IQA) on Teaching and Learning: The Case of a Public University in Northern Pakistan

  • Abdul Wali KHAN (Speaker)

Activity: Talks or PresentationsOther Invited Talks or Presentations


Pakistan’s Higher Education Commission (HEC) has established Quality Enhancement Cells in all public universities across the country to comply with HEC policies and enhance the university’s internal quality assurance (IQA). IQA aims at the university’s core mission of enhancing teaching and learning. This qualitative study brings local insights from key university stakeholders including faculty administrators, faculty members and policy managers on how IQA has been able to improve teaching and learning. Data was collected through semi-structured interviews and analysis of Quality Assurance Manual and thematically analyzed using NVivo. The analysis reveals that stakeholders perceive quality as a means to improve their practices and thus has positively impacted their daily teaching, course design and students’ evaluation. QA guidelines prepared by the HEC centrally are operative in the university. How far faculty were involved in developing QA policies is complicated. To fully operationalized IQA in the university requires resources, faculty training and autonomy for institutional practices.
Period9 May 2023
Event titleSymposium on Internationalisation and Quality Management in Higher Education 2023
Event typeSymposium
OrganisersAsia Pacific Higher Education Research Partnership (APHERP), Institute of Policy Studies, College of Education, National Chengchi University, Deakin University