LAM, M. C. L., STOREY, C. & TO, T., 2007, Library Management and Marketing in a Multicultural World: Proceedings of the 2006 IFLA Management and Marketing Section's Conference. Mullins, J. L. (ed.). Munich: K.G. Saur, p. 87-104 (IFLA Publications; no. 125).
Research output: Book Chapters | Papers in Conference Proceedings › Conference paper (invited) › Invited Conference Paper