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CHAE Myoung-Jin, Prof.

  • 8 Castle Peak Road, Tuen Mun

    Hong Kong

  • 0 Scopus Citations
  • 0 Scopus h-Index
20162020

Research output per year

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Research Output

  • 1 Conference paper (refereed)
  • 1 Journal Article (refereed)
  • 1 Thesis/Dissertation
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Journal Article (refereed)
2020

Individual Employees’ Service Failures and Customer Satisfaction with the Firm

CHAE, M-J., Aug 2020, In : Journal of Distribution Science. 18, 8, p. 35-45 11 p.

Research output: Journal PublicationsJournal Article (refereed)

Open Access