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How Firm-customer digital interactions are recreating the customer experience
CHUNG, Y. H. S. (Speaker) & LEE, K. Y. K. (Chair)
30 May 2023Activity: Talks or Presentations › Other Invited Talks or Presentations
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Engaging customers using big data : from academia to practice
CHUNG, Y. H. S. (Speaker)
9 Jun 2021Activity: Talks or Presentations › Other Invited Talks or Presentations