A Big Data Analysis of Guanxi from an ‘Insider-outsider’ Perspective

Research output: Book Chapters | Papers in Conference ProceedingsConference (Extended Abstracts)peer-review

Abstract

1. Introduction
Guanxi, coined as the “Chinese” way of doing business, has received a significant amount of interest amongst scholars. This paper utilizes an outside-in marketing approach to explore the megatrends impacting guanxi and how the image of guanxi is interpreted from an insider-outsider perspective.

2. Methodology
This paper uses 162 million guanxi-related online news articles from 2017-2020 sourced from the Global Database of Events, Language and Tone (GDELT). The big data research methodology framework is adopted. The insider, China, is compared with two culturally distant outsiders, the US and Germany.

3. Key Findings
The findings revealed that guanxi was heavily influenced by geopolitical and public health issues. The study also discovered a major contrast in the overall sentiment between China, being slightly positive, and the US and Germany, largely negative. The association varies according to changes in the marketing ecosystem.

4. Research implications
The findings provide a new method to understand the state of business relationships (guanxi) and inter-country dynamics through the lens of an insider (China) and outsider (Germany and the US). This approach provides first-mover advantages for international business practitioners.
Original languageEnglish
Title of host publication2021 AIB Asia Pacific Regional Conference Proceedings
Place of PublicationHong Kong
PublisherThe Hang Seng University of Hong Kong
Number of pages2
Publication statusPublished - Dec 2021
Externally publishedYes
Event2021 Academy of International Business Asia Pacific Regional Conference - Nakhonpathom, Thailand
Duration: 8 Dec 202110 Dec 2021

Conference

Conference2021 Academy of International Business Asia Pacific Regional Conference
Country/TerritoryThailand
CityNakhonpathom
Period8/12/2110/12/21

Keywords

  • business-to-business relations
  • big data
  • GDELT
  • Guanxi
  • outside-in marketing

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