TY - JOUR
T1 - Affect and trust in technology in teams: The effect of incidental affect and integral affect
AU - XU, Jie
AU - MONTAGUE, Enid
PY - 2015/9
Y1 - 2015/9
N2 - The purpose of this study was to investigate the effect of affective process on trust in technology in teams. Previous research has shown that affect influences trust in technology thus could potentially impact appropriateness of technology use and performance of the team. In this study, 54 participants worked as two-person teams and multi-tasked under varied technology reliability and task difficulty levels. Incidental affect was manipulated by having the participants to view affective images. The results indicated that positive integral affect positively related to trust in technology. Incidental affect influenced trust in technology, however, this effect was moderated by positive integral affect. Positive integral affect also mediated the relationship between technology/task conditions and trust in technology. These findings revealed the role of affect in the mechanism of trust calibration process and have important implications for system design.
AB - The purpose of this study was to investigate the effect of affective process on trust in technology in teams. Previous research has shown that affect influences trust in technology thus could potentially impact appropriateness of technology use and performance of the team. In this study, 54 participants worked as two-person teams and multi-tasked under varied technology reliability and task difficulty levels. Incidental affect was manipulated by having the participants to view affective images. The results indicated that positive integral affect positively related to trust in technology. Incidental affect influenced trust in technology, however, this effect was moderated by positive integral affect. Positive integral affect also mediated the relationship between technology/task conditions and trust in technology. These findings revealed the role of affect in the mechanism of trust calibration process and have important implications for system design.
UR - http://www.scopus.com/inward/record.url?scp=84981710031&partnerID=8YFLogxK
U2 - 10.1177/1541931215591042
DO - 10.1177/1541931215591042
M3 - Journal Article (refereed)
AN - SCOPUS:84981710031
SN - 1541-9312
VL - 59
SP - 205
EP - 209
JO - Proceedings of the Human Factors and Ergonomics Society Annual Meeting
JF - Proceedings of the Human Factors and Ergonomics Society Annual Meeting
IS - 1
ER -