Amazon.com versus syndetics : a comparison study on bibliographic enhancement services

Patrick LO, Eugenie NG, Bill TANG

Research output: Journal PublicationsJournal Article (refereed)

Abstract

This paper documents a comparative study of 2 bibliographic-enhancement services provided by 2 different library-service vendors, i.e., Amazon.com and Syndetics. Through the comparative study the paper attempts to examine the following issues:

1. The numbers and the different kinds of bibliographic enhancement features offered by Amazon.com and Syndetics.
2. The quality and formats of their record display.
3. Comparison of their matching rates.
4. Users' feedbacks gathered from online discussions.

This paper also provides brief information on the history and experience of Lingnan University Library (Hong Kong) in using Amazon.com's enhancement services. It is the authors' hope that this research paper will provide materials that will help libraries choose a bibliographic-enhancement service suitable to their individual need.
Original languageEnglish
Pages (from-to)47-69
Number of pages23
JournalJournal of East Asian Libraries
Issue number133
Publication statusPublished - Jun 2004

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