Abstract
Employees suffer representational predicaments if they feel that they bear invisible burdens and/or make invisible contributions. This feeling implies a belief that dominant authorities in the organization are embracing unfavourable prevai1ing images of employees (PIEs) that are incongruent with salient work-life space domains. Qualitative interviews at an insurance agency branch and an on-line database provider indicated embedded human resource values characterized by aggressive instrumentality, small circle and top down governance, and expectations of employee deference and silence. These values reflected the
Hong Kong human resource governance environment: absence of labour rights and protections, and cultural assumptions of large power distance, high masculinity and network-orientation. Our grounded model proposes that these antecedents led to representational climates that were not characterized by high-fidelity meritocracy, in tum exposing employees to the risk of representational predicaments. Individuals' compatibility with embedded values and their relational proximity to dominant authorities appeared to reduce this risk, while proximal appreciation/support and diligent beliefs appeared to offset distress arising 企om representational predicaments. At a third site, the administrative side of a tertiary education institute, dominant authorities' non-conformist values and best practice open governance benchmarking appeared to moderate the impact of the Hong Kong human resource governance environment, leading to relatively high-fidelity meritocracy and less risk of representational predicaments.
Hong Kong human resource governance environment: absence of labour rights and protections, and cultural assumptions of large power distance, high masculinity and network-orientation. Our grounded model proposes that these antecedents led to representational climates that were not characterized by high-fidelity meritocracy, in tum exposing employees to the risk of representational predicaments. Individuals' compatibility with embedded values and their relational proximity to dominant authorities appeared to reduce this risk, while proximal appreciation/support and diligent beliefs appeared to offset distress arising 企om representational predicaments. At a third site, the administrative side of a tertiary education institute, dominant authorities' non-conformist values and best practice open governance benchmarking appeared to moderate the impact of the Hong Kong human resource governance environment, leading to relatively high-fidelity meritocracy and less risk of representational predicaments.
Original language | English |
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Place of Publication | Hong Kong |
Publisher | Hong Kong Institute of Business Studies, Lingnan University |
Number of pages | 35 |
Publication status | Published - Jun 2005 |
Publication series
Name | Hong Kong Institute of Business Studies Working Paper Series |
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Publisher | Lingnan University |
No. | 060-045 |
Keywords
- Representational predicaments
- Invisibility
- Values
- Hong Kong