Business process outsourcing studies: A critical review and research directions

Mary C. LACITY, Stan SOLOMON, Aihua YAN, Leslie P. WILLCOCKS

Research output: Journal Publications › Review article › Book review › peer-review

138 Citations (Scopus)

138 Scopus Citations
1 Book Chapter

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2016
Business process outsourcing studies: A critical review and research directions
LACITY, M. C., SOLOMON, S., YAN, A. & WILLCOCKS, L. P., 18 Jan 2016, Formulating Research Methods for Information Systems. Palgrave Macmillan, Vol. 2. p. 169-251 83 p.
Research output: Book Chapters | Papers in Conference Proceedings › Book Chapter › Research › peer-review
5 Citations (Scopus)