Business process outsourcing studies: A critical review and research directions

Mary C. LACITY
, Stan SOLOMON
, Aihua YAN
, Leslie P. WILLCOCKS

Research output: Book Chapters | Papers in Conference Proceedings › Book Chapter › Research › peer-review

6 Citations (Scopus)

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2011
Business process outsourcing studies: A critical review and research directions
LACITY, M. C., SOLOMON, S., YAN, A. & WILLCOCKS, L. P., Dec 2011, In: Journal of Information Technology. 26, 4, p. 221-258 38 p.
Research output: Journal Publications › Review article › Book review › peer-review
146 Link opens in a new tab Citations (Scopus)