This study examined the psychometric properties of the Career Adapt-Abilities Scale (CAAS) in Ghana and its associations with individual-level ambidexterity and employees’ service performance. The CAAS International-Form constitutes four sub-scales, each with six items, which measure career concern, career control, career curiosity, and career confidence as self-regulatory resources that could help individuals to effectively manage occupational transitions, developmental tasks, and work roles. We hypothesized that career adaptability relates positively to the two outcomes. We tested the internal consistency, factor structure, and the hypotheses with 443 service representatives in Ghana. Results indicated that the overall CAAS score and sub-scales were good and reliable. The factor structure was identical to that of the CAAS International-Form. As expected, career adaptability positively related to individual-level ambidexterity and employees’ service performance. These findings provide insights for research and career development.
Bibliographical noteIn line with the declaration of Helsinki, informed consent was included on the first page of the research questionnaire. Participants were assured that the survey is strictly for academic work and that their responses will remain strictly confidential, anonymous and will be used only for the purpose of this research work. Participants provided their signatures or initials on these forms to indicate that their participation in our project is voluntary and may withdraw from participating at any time. This research forms part of a larger project, which investigates motivation, self-regulation, career adaptability, ambidextrous behavior, job search behavior and outcomes. The study’s protocol was approved by the Survey and Behavioural Research Ethics Committee (SBREC) of The Chinese University of Hong Kong.
- Career adaptability
- Individual-level ambidexterity
- Measurement equivalence