Combinative effects of innovation types on performance: A longitudinal study of public services

Richard M. WALKER; Fariborz DAMANPOUR; Claudia N. AVELLANEDA

doi:10.5465/ambpp.2007.26508201

Combinative effects of innovation types on performance: A longitudinal study of public services

Richard M. WALKER^*, Fariborz DAMANPOUR, Claudia N. AVELLANEDA

^*Corresponding author for this work

Research output: Journal Publications › Journal Article (refereed) › peer-review

5 Citations (Scopus)

Abstract

We examine the combinative effects of three innovation types (service, process and administrative) on organizational performance in a five-year panel of 428 English local governments. Results indicate that (1) overall innovative activity matters for organizational performance, (2) that divergence from the norm results in positive rewards, and (3) that a lack of congruence amongst innovation types has a harmful effect on governmental performance. In short, these results suggest that by doing well at innovation, public organizations will come good.

Original language	English
Number of pages	6
Journal	Academy of Management Proceedings
Volume	2007
Issue number	1
DOIs	https://doi.org/10.5465/ambpp.2007.26508201
Publication status	Published - 1 Aug 2007
Externally published	Yes
Event	Academy of Management 2007 Annual Meeting: Doing Well by Doing Good - , United States Duration: 3 Aug 2007 → 8 Aug 2007

Keywords

Innovation
Performance
Public sector organizations

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10.5465/ambpp.2007.26508201

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abstract = "We examine the combinative effects of three innovation types (service, process and administrative) on organizational performance in a five-year panel of 428 English local governments. Results indicate that (1) overall innovative activity matters for organizational performance, (2) that divergence from the norm results in positive rewards, and (3) that a lack of congruence amongst innovation types has a harmful effect on governmental performance. In short, these results suggest that by doing well at innovation, public organizations will come good.",

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AB - We examine the combinative effects of three innovation types (service, process and administrative) on organizational performance in a five-year panel of 428 English local governments. Results indicate that (1) overall innovative activity matters for organizational performance, (2) that divergence from the norm results in positive rewards, and (3) that a lack of congruence amongst innovation types has a harmful effect on governmental performance. In short, these results suggest that by doing well at innovation, public organizations will come good.

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KW - Public sector organizations

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DO - 10.5465/ambpp.2007.26508201

M3 - Journal Article (refereed)

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SN - 0065-0668

VL - 2007

JO - Academy of Management Proceedings

JF - Academy of Management Proceedings

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Combinative effects of innovation types on performance: A longitudinal study of public services

Abstract

Keywords

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