Constructive controversy and creative process engagement

Zhanying OU, Tingting CHEN, Fuli LI, Pokman TANG

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review


This research explores how and when constructive controversy enhances creativity process engagement by probing into the mediating roles of positive conflict value and cognitive flexibility and the moderating effects of psychological safety. We conducted a survey with 244 employees from the research and development (R&D) division of a high-technology company. We found that constructive controversy was positively related to creative process engagement through both positive conflict value and cognitive flexibility. Psychological safety, however, showed opposing moderating effects. Specifically, it strengthened the positive conflict value-creatisve process engagement link, whereas weakened the cognitive flexibility-creative process engagement link. Moreover, psychological safety differently moderated the mediating effects of positive conflict value and cognitive flexibility on the relationship between constructive controversy and creative process engagement.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings 2017
Publication statusPublished - Aug 2017
EventThe 77th Annual Meeting of the Academy of Management: At the Interface - United States, Atlanta, United States
Duration: 4 Aug 20178 Aug 2017

Publication series

NameAcademy of Management Annual Meeting Proceedings
ISSN (Print)0065-0668


ConferenceThe 77th Annual Meeting of the Academy of Management
Abbreviated titleAOM 2017
Country/TerritoryUnited States
Internet address


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