Constructive controversy and guanxi relationships for disaster recovery

Research output: Journal PublicationsJournal Article (refereed)

2 Citations (Scopus)

Abstract

Purpose:
How can governments and survivors prepare for and manage natural disasters? Post-disaster reconstruction researchers advocate that community involvement is needed to help survivors recover effectively. This study aims to propose that cooperative goals between government officials and survivors develop guanxi relationships and constructive controversy wherein survivors voice their opinions to aid disaster recovery.

Design/methodology/approach:
The authors adopted the critical incident technique (CIT), which has proved especially useful for studying complex issues, as well as site-intensive research for interviews and participant observation. After developing a local reputation and rapport by working in a residential resettlement area for two months, an author used the CIT to ask 118 survivors of the 2008 Sichuan earthquake to describe specific incidents when they interacted with government officials about recovery issues and then to rate survey items that measure independent and dependent variables.

Findings:
Results, including structural equation analyses, support the reasoning that cooperative goals between government and survivors facilitate guanxi and constructive controversy, which in turn produced effective disaster recovery, as indicated by survivors’ social support, satisfaction, reduced stress and beliefs that government officials led effectively.

Research limitations/implications:
The data are self-reported and subject to biases and may not be accurate.

Practical implications:
In addition to developing theoretical understanding, the results can have important practical implications for strengthening relationships and constructive controversy between government and survivors.

Social implications:
Results suggest that communities have practical ways to prepare for disasters. Structuring cooperative goals among survivors, encouraging guanxi relationships, and training in constructive controversy should promote effective recovery from natural disasters.

Originality/value:
The paper develops theory and research on how leaders can promote community involvement for effective disaster management. The paper proposes that high-quality interpersonal relationships, also referred to guanxi, and the open-minded discussion of opposing ideas, labeled constructive controversy, are major components of effective community involvement. The paper adds to the literature by empirically documenting the utility of the Western-developed theory of cooperation and competition and the concept of constructive controversy for understanding the effectiveness of government leadership for disaster recovery in China.
Original languageEnglish
Pages (from-to)410-436
Number of pages27
JournalInternational Journal of Conflict Management
Volume28
Issue number4
DOIs
Publication statusPublished - 2017

Fingerprint

Disasters
disaster
Recovery
natural disaster
incident
community
resettlement
Disaster recovery
Survivors
Guanxi
Constructive controversy
participant observation
reputation
social support
reconstruction
Government
Earthquakes
leadership
leader
China

Keywords

  • Constructive controversy
  • Disaster recovery
  • Relationship

Cite this

@article{3aa794f8eb424884bc4dbd9321c2fcf6,
title = "Constructive controversy and guanxi relationships for disaster recovery",
abstract = "Purpose: How can governments and survivors prepare for and manage natural disasters? Post-disaster reconstruction researchers advocate that community involvement is needed to help survivors recover effectively. This study aims to propose that cooperative goals between government officials and survivors develop guanxi relationships and constructive controversy wherein survivors voice their opinions to aid disaster recovery. Design/methodology/approach: The authors adopted the critical incident technique (CIT), which has proved especially useful for studying complex issues, as well as site-intensive research for interviews and participant observation. After developing a local reputation and rapport by working in a residential resettlement area for two months, an author used the CIT to ask 118 survivors of the 2008 Sichuan earthquake to describe specific incidents when they interacted with government officials about recovery issues and then to rate survey items that measure independent and dependent variables. Findings: Results, including structural equation analyses, support the reasoning that cooperative goals between government and survivors facilitate guanxi and constructive controversy, which in turn produced effective disaster recovery, as indicated by survivors’ social support, satisfaction, reduced stress and beliefs that government officials led effectively. Research limitations/implications: The data are self-reported and subject to biases and may not be accurate. Practical implications: In addition to developing theoretical understanding, the results can have important practical implications for strengthening relationships and constructive controversy between government and survivors. Social implications: Results suggest that communities have practical ways to prepare for disasters. Structuring cooperative goals among survivors, encouraging guanxi relationships, and training in constructive controversy should promote effective recovery from natural disasters. Originality/value: The paper develops theory and research on how leaders can promote community involvement for effective disaster management. The paper proposes that high-quality interpersonal relationships, also referred to guanxi, and the open-minded discussion of opposing ideas, labeled constructive controversy, are major components of effective community involvement. The paper adds to the literature by empirically documenting the utility of the Western-developed theory of cooperation and competition and the concept of constructive controversy for understanding the effectiveness of government leadership for disaster recovery in China.",
keywords = "Constructive controversy, Disaster recovery, Relationship",
author = "CHEN, {Yifeng, Nancy} and Yi KANG and TJOSVOLD, {Dean William}",
year = "2017",
doi = "10.1108/IJCMA-06-2016-0051",
language = "English",
volume = "28",
pages = "410--436",
journal = "International Journal of Conflict Management",
issn = "1044-4068",
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}

Constructive controversy and guanxi relationships for disaster recovery. / CHEN, Yifeng, Nancy; KANG, Yi; TJOSVOLD, Dean William.

In: International Journal of Conflict Management, Vol. 28, No. 4, 2017, p. 410-436.

Research output: Journal PublicationsJournal Article (refereed)

TY - JOUR

T1 - Constructive controversy and guanxi relationships for disaster recovery

AU - CHEN, Yifeng, Nancy

AU - KANG, Yi

AU - TJOSVOLD, Dean William

PY - 2017

Y1 - 2017

N2 - Purpose: How can governments and survivors prepare for and manage natural disasters? Post-disaster reconstruction researchers advocate that community involvement is needed to help survivors recover effectively. This study aims to propose that cooperative goals between government officials and survivors develop guanxi relationships and constructive controversy wherein survivors voice their opinions to aid disaster recovery. Design/methodology/approach: The authors adopted the critical incident technique (CIT), which has proved especially useful for studying complex issues, as well as site-intensive research for interviews and participant observation. After developing a local reputation and rapport by working in a residential resettlement area for two months, an author used the CIT to ask 118 survivors of the 2008 Sichuan earthquake to describe specific incidents when they interacted with government officials about recovery issues and then to rate survey items that measure independent and dependent variables. Findings: Results, including structural equation analyses, support the reasoning that cooperative goals between government and survivors facilitate guanxi and constructive controversy, which in turn produced effective disaster recovery, as indicated by survivors’ social support, satisfaction, reduced stress and beliefs that government officials led effectively. Research limitations/implications: The data are self-reported and subject to biases and may not be accurate. Practical implications: In addition to developing theoretical understanding, the results can have important practical implications for strengthening relationships and constructive controversy between government and survivors. Social implications: Results suggest that communities have practical ways to prepare for disasters. Structuring cooperative goals among survivors, encouraging guanxi relationships, and training in constructive controversy should promote effective recovery from natural disasters. Originality/value: The paper develops theory and research on how leaders can promote community involvement for effective disaster management. The paper proposes that high-quality interpersonal relationships, also referred to guanxi, and the open-minded discussion of opposing ideas, labeled constructive controversy, are major components of effective community involvement. The paper adds to the literature by empirically documenting the utility of the Western-developed theory of cooperation and competition and the concept of constructive controversy for understanding the effectiveness of government leadership for disaster recovery in China.

AB - Purpose: How can governments and survivors prepare for and manage natural disasters? Post-disaster reconstruction researchers advocate that community involvement is needed to help survivors recover effectively. This study aims to propose that cooperative goals between government officials and survivors develop guanxi relationships and constructive controversy wherein survivors voice their opinions to aid disaster recovery. Design/methodology/approach: The authors adopted the critical incident technique (CIT), which has proved especially useful for studying complex issues, as well as site-intensive research for interviews and participant observation. After developing a local reputation and rapport by working in a residential resettlement area for two months, an author used the CIT to ask 118 survivors of the 2008 Sichuan earthquake to describe specific incidents when they interacted with government officials about recovery issues and then to rate survey items that measure independent and dependent variables. Findings: Results, including structural equation analyses, support the reasoning that cooperative goals between government and survivors facilitate guanxi and constructive controversy, which in turn produced effective disaster recovery, as indicated by survivors’ social support, satisfaction, reduced stress and beliefs that government officials led effectively. Research limitations/implications: The data are self-reported and subject to biases and may not be accurate. Practical implications: In addition to developing theoretical understanding, the results can have important practical implications for strengthening relationships and constructive controversy between government and survivors. Social implications: Results suggest that communities have practical ways to prepare for disasters. Structuring cooperative goals among survivors, encouraging guanxi relationships, and training in constructive controversy should promote effective recovery from natural disasters. Originality/value: The paper develops theory and research on how leaders can promote community involvement for effective disaster management. The paper proposes that high-quality interpersonal relationships, also referred to guanxi, and the open-minded discussion of opposing ideas, labeled constructive controversy, are major components of effective community involvement. The paper adds to the literature by empirically documenting the utility of the Western-developed theory of cooperation and competition and the concept of constructive controversy for understanding the effectiveness of government leadership for disaster recovery in China.

KW - Constructive controversy

KW - Disaster recovery

KW - Relationship

UR - http://commons.ln.edu.hk/sw_master/6733

U2 - 10.1108/IJCMA-06-2016-0051

DO - 10.1108/IJCMA-06-2016-0051

M3 - Journal Article (refereed)

VL - 28

SP - 410

EP - 436

JO - International Journal of Conflict Management

JF - International Journal of Conflict Management

SN - 1044-4068

IS - 4

ER -