This study proposes that the open-minded discussion of diverse views, also termed constructive controversy, can reduce relationship conflicts. Data from 302 pairs of managers and employees suggest that the open-minded discussions of views can solve problems and resolve barriers to achievement that help employees feel less frustrated. These discussions also communicate leader support of employees so that they believe their manager cares for them and does not intentionally want them to feel frustrated. Along with previous research, findings suggest that these discussions very much contribute to stronger relationships and joint performance.
|Number of pages||26|
|Publication status||Published - Dec 2017|
|Event||2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations - Le Meridien Chiang Mai, Chiang Mai, Thailand|
Duration: 7 Dec 2017 → 9 Dec 2017
|Conference||2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations|
|Period||7/12/17 → 9/12/17|
- Open-minded discussion
- constructive controversy
- supervisor support
- hindrance stressor
- relationship conflict
WONG, S. H., WANG, X., & TJOSVOLD, D. W. (2017). Constructive Controversy for Supervisor Support and Reduced Conflict. Paper presented at 2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations, Chiang Mai, Thailand.