Constructive Controversy for Supervisor Support and Reduced Conflict

Research output: Other Conference ContributionsConference Paper (other)

Abstract

This study proposes that the open-minded discussion of diverse views, also termed constructive controversy, can reduce relationship conflicts. Data from 302 pairs of managers and employees suggest that the open-minded discussions of views can solve problems and resolve barriers to achievement that help employees feel less frustrated. These discussions also communicate leader support of employees so that they believe their manager cares for them and does not intentionally want them to feel frustrated. Along with previous research, findings suggest that these discussions very much contribute to stronger relationships and joint performance.
Original languageEnglish
Number of pages26
Publication statusPublished - Dec 2017
Event2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations - Le Meridien Chiang Mai, Chiang Mai, Thailand
Duration: 7 Dec 20179 Dec 2017

Conference

Conference2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations
CountryThailand
CityChiang Mai
Period7/12/179/12/17

Keywords

  • Open-minded discussion
  • constructive controversy
  • supervisor support
  • hindrance stressor
  • relationship conflict

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    WONG, S. H., WANG, X., & TJOSVOLD, D. W. (2017). Constructive Controversy for Supervisor Support and Reduced Conflict. Paper presented at 2017 AIB Southeast Asia Regional Conference : Sustaining Growth in Emerging Markets amid Aging Populations, Chiang Mai, Thailand.