TY - JOUR
T1 - Consumer attitudes toward marketing in a transitional economy : a replication and extension
AU - CHAN, Tsang Sing
AU - CUI, Geng
PY - 2004/3/1
Y1 - 2004/3/1
N2 - Burgeoning consumerism in transitional economies has significant implications for both multinational corporations and local companies. Based on a survey of four cities in mainland China, this research examines consumer attitudes toward marketing, and compares the findings with those of previous studies of other economies. The results suggest that consumers in mainland China are less critical of marketing than their counterparts in advanced economies. Furthermore, consumer attitudes toward marketing, beliefs about business, and their interactions have significant effects on consumer satisfaction. The implications for marketing operations in transitional economies and avenues for future research are explored.
AB - Burgeoning consumerism in transitional economies has significant implications for both multinational corporations and local companies. Based on a survey of four cities in mainland China, this research examines consumer attitudes toward marketing, and compares the findings with those of previous studies of other economies. The results suggest that consumers in mainland China are less critical of marketing than their counterparts in advanced economies. Furthermore, consumer attitudes toward marketing, beliefs about business, and their interactions have significant effects on consumer satisfaction. The implications for marketing operations in transitional economies and avenues for future research are explored.
KW - China
KW - Customer satisfaction
KW - Economic change
KW - Marketing intelligence
KW - National economy
UR - http://commons.ln.edu.hk/sw_master/2493
UR - http://www.scopus.com/inward/record.url?scp=1442327400&partnerID=8YFLogxK
U2 - 10.1108/07363760410513932
DO - 10.1108/07363760410513932
M3 - Journal Article (refereed)
SN - 0736-3761
VL - 21
SP - 10
EP - 26
JO - Journal of Consumer Marketing
JF - Journal of Consumer Marketing
IS - 1
ER -