Consumer attitudes toward marketing in a transitional economy : a replication and extension

Tsang Sing CHAN, Geng CUI

Research output: Journal PublicationsJournal Article (refereed)

41 Citations (Scopus)

Abstract

Burgeoning consumerism in transitional economies has significant implications for both multinational corporations and local companies. Based on a survey of four cities in mainland China, this research examines consumer attitudes toward marketing, and compares the findings with those of previous studies of other economies. The results suggest that consumers in mainland China are less critical of marketing than their counterparts in advanced economies. Furthermore, consumer attitudes toward marketing, beliefs about business, and their interactions have significant effects on consumer satisfaction. The implications for marketing operations in transitional economies and avenues for future research are explored.
Original languageEnglish
Pages (from-to)10-26
Number of pages17
JournalJournal of Consumer Marketing
Volume21
Issue number1
DOIs
Publication statusPublished - 1 Mar 2004

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Keywords

  • China
  • Customer satisfaction
  • Economic change
  • Marketing intelligence
  • National economy

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