Cooperative and competitive conflict for quality supply partnerships between China and Hongkong

Shiu Ho, Alfred WONG, Dean William TJOSVOLD, Y. L., Winnie WONG, C. K. LIU

    Research output: Journal PublicationsJournal Article (refereed)Researchpeer-review

    27 Citations (Scopus)

    Abstract

    Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.
    Original languageEnglish
    Pages (from-to)7-21
    Number of pages15
    JournalInternational Journal of Physical Distribution and Logistics Management
    Volume29
    Issue number1
    DOIs
    Publication statusPublished - 1 Jan 1999

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    Supply chains
    supply
    China
    Supply chain management
    supplier
    conflict of values
    management
    Values

    Cite this

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    title = "Cooperative and competitive conflict for quality supply partnerships between China and Hongkong",
    abstract = "Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.",
    author = "WONG, {Shiu Ho, Alfred} and TJOSVOLD, {Dean William} and WONG, {Y. L., Winnie} and LIU, {C. K.}",
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    Cooperative and competitive conflict for quality supply partnerships between China and Hongkong. / WONG, Shiu Ho, Alfred; TJOSVOLD, Dean William; WONG, Y. L., Winnie; LIU, C. K.

    In: International Journal of Physical Distribution and Logistics Management, Vol. 29, No. 1, 01.01.1999, p. 7-21.

    Research output: Journal PublicationsJournal Article (refereed)Researchpeer-review

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    T1 - Cooperative and competitive conflict for quality supply partnerships between China and Hongkong

    AU - WONG, Shiu Ho, Alfred

    AU - TJOSVOLD, Dean William

    AU - WONG, Y. L., Winnie

    AU - LIU, C. K.

    PY - 1999/1/1

    Y1 - 1999/1/1

    N2 - Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.

    AB - Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.

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