Creation, development and maintenance of social relationship

Daniel T.L. SHEK*, Jocelyn L. LIN

*Corresponding author for this work

Research output: Book Chapters | Papers in Conference ProceedingsBook ChapterResearchpeer-review


In contrast to the manufacturing economy where the focus is primarily placed on the man-machine interface, social relationships are important building blocks in the service economy. Hence, it is important to identify the factors leading to creation, development, and maintenance of positive social relationships within the context of leadership. In this paper, a lecture covers the nature of social relationships and the related determinants (including trust, care, and respect) are outlined. Through this lecture, students will be able to identify the characteristics and determinants of positive social relationships, appreciate the importance of positive relationships to service leaders, and evaluate one’s social relationships. Students are also encouraged to explore ways to improve their social relationship qualities.

Original languageEnglish
Title of host publicationHigher Education in Hong Kong: Nurturing Students to be Caring Service Leaders
EditorsDaniel T.L. SHEK, Andrew M.H. SIU, Hildie LEUNG, Joav MERRICK
PublisherNova Science Publishers, Inc.
Number of pages16
ISBN (Electronic)9781634850094
ISBN (Print)9781634849807
Publication statusPublished - Jun 2016
Externally publishedYes

Publication series

NamePublic Health: Practices, Methods and Policies
PublisherNova Science Publishers

Bibliographical note

The Service Leadership project at The Hong Kong Polytechnic University is financially supported by Victor and William Fung Foundation. This chapter is a received and adapted version of an earlier publication in the International Journal on Disability and Human Development.

Publisher Copyright:
© 2016 by Nova Science Publishers, Inc. All rights reserved.


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