Designing Service Level Agreements for Inventory Management

Li Ping LIANG, Derek ATKINS

Research output: Other Conference ContributionsConference Paper (other)Researchpeer-review

Abstract

Service level agreements (SLA) are often observed in practice to manage suppliers’ performance. Under an SLA, a supplier agrees to meet a
pre-specified service level over a review period. We consider one common application of SLAs to inventory management in decentralized supply chains from a principal-agent perspective. We examine some fundamental issues of SLA design.
Original languageEnglish
Publication statusPublished - 7 May 2010
Event21th Annual Conference of the Production and Operations Management Society - Vancouver, Canada
Duration: 7 May 201010 May 2010
https://www.pomsmeetings.org/ConfProceedings/015/

Conference

Conference21th Annual Conference of the Production and Operations Management Society
Abbreviated titlePOM 2010
CountryCanada
CityVancouver
Period7/05/1010/05/10
Internet address

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