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Developing relationships in strategic alliances : commitment to quality and cooperative

  • Shiu Ho, Alfred WONG
  • , Dean William TJOSVOLD
  • , Pengzhu ZHANG

Research output: Journal PublicationsJournal Article (refereed)peer-review

Abstract

Organizations are using strategic alliances to develop competitive advantages in quality, innovation, and cost. To capture the potential synergies of these alliances requires that the partners develop long-term relationships. This study develops a model of strategic alliance relationship development based on the theory of cooperative and competitive goal interdependence. Thirty pairs of supplier and customer organizations in Xian, China participated in a survey where the supplier indicated the commitment and goal interdependence and the customer rated the relationship's long-term orientation. Results suggest that the commitment by both supplier and customer organizations to quality develop cooperative interdependence, which leads to effective strategic partnerships.
Original languageEnglish
Pages (from-to)722-731
Number of pages10
JournalIndustrial Marketing Management
Volume34
Issue number7
DOIs
Publication statusPublished - 1 Oct 2005

Bibliographical note

Paper presented at the 20th Annual Industrial Marketing and Purchasing Conference (IMP), Sep 02-04, 2004, Copenhagen, Denmark.

Funding

This work has been supported by the Research Grants Council of the Hong Kong Special Administrative Region, China (Project No. LC3004/98H) to the first two authors. The authors appreciate the able assistance of Zhang Wen Ji at Xian Jiatong University.

Keywords

  • Strategic alliances
  • Quality
  • Goal interdependence
  • Long-term relationships

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