Development and validation of the service leadership knowledge scale in a chinese context

Daniel T.L. SHEK; Li LIN; Hildie LEUNG; Lu YU; Cecilia M.S. MA; Xiang LI

Development and validation of the service leadership knowledge scale in a chinese context

Daniel T.L. SHEK^*, Li LIN, Hildie LEUNG, Lu YU, Cecilia M.S. MA, Xiang LI

^*Corresponding author for this work

Research output: Book Chapters | Papers in Conference Proceedings › Book Chapter › Research › peer-review

2 Citations (Scopus)

Abstract

The notion of service leadership has been proposed to capture the ideal leadership model in service economies. However, there has been a lack of scientific measures that can operationalize the service leadership model. We thus developed a knowledge scale to capture the essential knowledge points of service leadership model in a format of multiple-choice question. The current study reported the development and content validation of this Service Leadership Knowledge Scale by four experts. The results showed that the majority of the items were rated as relevant to, clear, and representative of service leadership model. The development of this knowledge scale helps further construct a theoretical model of service leadership.

Original language	English
Title of host publication	Service Leadership Education for University Students
Editors	Daniel T.L. SHEK, Po CHUNG, Li LIN, Joav MERRICK
Publisher	Nova Science Publishers, Inc.
Chapter	14
Pages	163-188
Number of pages	26
ISBN (Electronic)	9781536119695
ISBN (Print)	9781536119497
Publication status	Published - Jun 2017
Externally published	Yes

Publication series

Name	Public Health: Practices, Methods and Policies
Publisher	Nova Science Publishers

Bibliographical note

The Fung Service Leadership Education Initiative and this work were financially supported by the Victor and William Fung Foundation. This chapter is based on a paper published in the International Journal on Disability and Human Development 2018;17(1) issue.

Publisher Copyright:
© 2017 Nova Science Publishers, Inc.

Cite this

SHEK, D. T. L., LIN, L., LEUNG, H., YU, L., MA, C. M. S., & LI, X. (2017). Development and validation of the service leadership knowledge scale in a chinese context. In D. T. L. SHEK, P. CHUNG, L. LIN, & J. MERRICK (Eds.), Service Leadership Education for University Students (pp. 163-188). (Public Health: Practices, Methods and Policies). Nova Science Publishers, Inc..

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title = "Development and validation of the service leadership knowledge scale in a chinese context",

abstract = "The notion of service leadership has been proposed to capture the ideal leadership model in service economies. However, there has been a lack of scientific measures that can operationalize the service leadership model. We thus developed a knowledge scale to capture the essential knowledge points of service leadership model in a format of multiple-choice question. The current study reported the development and content validation of this Service Leadership Knowledge Scale by four experts. The results showed that the majority of the items were rated as relevant to, clear, and representative of service leadership model. The development of this knowledge scale helps further construct a theoretical model of service leadership.",

author = "SHEK, {Daniel T.L.} and Li LIN and Hildie LEUNG and Lu YU and MA, {Cecilia M.S.} and Xiang LI",

note = "The Fung Service Leadership Education Initiative and this work were financially supported by the Victor and William Fung Foundation. This chapter is based on a paper published in the International Journal on Disability and Human Development 2018;17(1) issue. Publisher Copyright: {\textcopyright} 2017 Nova Science Publishers, Inc.",

year = "2017",

month = jun,

language = "English",

isbn = "9781536119497",

series = "Public Health: Practices, Methods and Policies",

publisher = "Nova Science Publishers, Inc.",

pages = "163--188",

editor = "SHEK, {Daniel T.L.} and Po CHUNG and Li LIN and Joav MERRICK",

booktitle = "Service Leadership Education for University Students",

address = "United States",

}

Development and validation of the service leadership knowledge scale in a chinese context. / SHEK, Daniel T.L.; LIN, Li; LEUNG, Hildie et al.
Service Leadership Education for University Students. ed. / Daniel T.L. SHEK; Po CHUNG; Li LIN; Joav MERRICK. Nova Science Publishers, Inc., 2017. p. 163-188 (Public Health: Practices, Methods and Policies).

Research output: Book Chapters | Papers in Conference Proceedings › Book Chapter › Research › peer-review

TY - CHAP

T1 - Development and validation of the service leadership knowledge scale in a chinese context

AU - SHEK, Daniel T.L.

AU - LIN, Li

AU - LEUNG, Hildie

AU - YU, Lu

AU - MA, Cecilia M.S.

AU - LI, Xiang

N1 - The Fung Service Leadership Education Initiative and this work were financially supported by the Victor and William Fung Foundation. This chapter is based on a paper published in the International Journal on Disability and Human Development 2018;17(1) issue. Publisher Copyright: © 2017 Nova Science Publishers, Inc.

PY - 2017/6

Y1 - 2017/6

N2 - The notion of service leadership has been proposed to capture the ideal leadership model in service economies. However, there has been a lack of scientific measures that can operationalize the service leadership model. We thus developed a knowledge scale to capture the essential knowledge points of service leadership model in a format of multiple-choice question. The current study reported the development and content validation of this Service Leadership Knowledge Scale by four experts. The results showed that the majority of the items were rated as relevant to, clear, and representative of service leadership model. The development of this knowledge scale helps further construct a theoretical model of service leadership.

AB - The notion of service leadership has been proposed to capture the ideal leadership model in service economies. However, there has been a lack of scientific measures that can operationalize the service leadership model. We thus developed a knowledge scale to capture the essential knowledge points of service leadership model in a format of multiple-choice question. The current study reported the development and content validation of this Service Leadership Knowledge Scale by four experts. The results showed that the majority of the items were rated as relevant to, clear, and representative of service leadership model. The development of this knowledge scale helps further construct a theoretical model of service leadership.

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M3 - Book Chapter

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T3 - Public Health: Practices, Methods and Policies

SP - 163

EP - 188

BT - Service Leadership Education for University Students

A2 - SHEK, Daniel T.L.

A2 - CHUNG, Po

A2 - LIN, Li

A2 - MERRICK, Joav

PB - Nova Science Publishers, Inc.

ER -

Development and validation of the service leadership knowledge scale in a chinese context

Abstract

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Development and validation of the service leadership knowledge scale in a Chinese context

Cite this