Development of the Job-Related Uncertainty Stress Scale for Platform Workers

Yonglin ZHENG, Francis CHEUNG, Hongchen LUO, Xu HENG, Li CHEN, Dan WU*

*Corresponding author for this work

Research output: Journal PublicationsJournal Article (refereed)peer-review

Abstract

Objectives: This study reported the development of the Job-Related Uncertainty Stress Scale for Platform Workers (JUSSPW) and examined its reliability and validity.

Methods: The research was conducted in two phases. In Study 1, item analysis and exploratory factor analysis were conducted on data from 343 platform riders (male:321; female:22; mean age:27.03±6.67) in Guangzhou, China. In Study 2, an additional 391 platform riders (male:328; female:63; mean age:30.36±4.49) were recruited. This phase involved conducting confirmatory factor analysis and assessing criterion-related validity by utilizing Uncertainty Stress Scale (USS-4), Maslach Burnout Inventory (MBI), and Job Satisfaction Inventory (JSI).

Results: The JUSSPW scale comprises 8 items under a unidimensional structure, covering four perspectives: work environment, interpersonal relationships, industry-specific characteristics, and personal development prospects, and explained 71.07% of the total variance. CFA results indicated that this one-factor model provided a good fit (χ²/df = 2.681, RMSEA = 0.066, CFI = 0.987, IFI = 0.987, GFI = 0.964, TLI = 0.982). This scale also demonstrated good convergent (AVE = 0.668, CR = 0.941) and criterion validity (AUC= 0.935). The total score of JUSSPW was significantly positively correlated with the USS-4 and MBI-EE scores, and remarkably negatively correlated with the JSI scores. Cronbach’s alpha and split-half reliability were 0.939 and 0.935, respectively.

Conclusions: These results suggested that this scale shows good reliability and validity and can be used as a sound measure to capture platform workers’ job-related uncertainty stress. Limitation and implications were discussed.
Original languageEnglish
Article numberuiae074
JournalJournal of Occupational Health
Volume67
Issue number1
Early online date4 Dec 2024
DOIs
Publication statusPublished - Jan 2025

Bibliographical note

© The Author(s) 2024. Published by Oxford University Press on behalf of the Japan Society for Occupational Health.

Keywords

  • Scale
  • Gig economy
  • Platform workers
  • Uncertainty
  • Stress

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