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Development of the Job-Related Uncertainty Stress Scale for Platform Workers

  • Yonglin ZHENG
  • , Francis CHEUNG
  • , Hongchen LUO
  • , Xu HENG
  • , Li CHEN
  • , Dan WU*
  • *Corresponding author for this work

Research output: Journal PublicationsJournal Article (refereed)peer-review

Abstract

Objectives: This study reports the development of the Job-Related Uncertainty Stress Scale for Platform Workers (JUSSPW) and examines its reliability and validity. Methods: The research was conducted in 2 phases. In Study 1, item analysis and exploratory factor analysis were conducted on data from 343 platform riders (males: 321; females: 22; mean (SD) age: 27.03 (6.67) years) in Guangzhou, China. In Study 2, an additional 391 platform riders (males: 328; females: 63; mean (SD) age: 30.36 (4.49) years) were recruited. This phase involved conducting confirmatory factor analysis (CFA) and assessing criterion-related validity by using the Uncertainty Stress Scale (USS-4), Maslach Burnout Inventory (MBI), and Job Satisfaction Inventory (JSI). Results: The JUSSPW scale comprises 8 items under a unidimensional structure, covering 4 perspectives: work environment, interpersonal relationships, industry-specific characteristics, and personal development prospects; it explained 71.07% of the total variance. CFA results indicated that this 1-factor model provided a good fit (χ 2/df = 2.681, Root Mean Square Error of Approximation (RMSEA) = 0.066, Comparative Fit Index (CFI) = 0.987, Incremental Fit Index (IFI) = 0.987, Goodness of Fit Index (GFI) = 0.964, Tucker-Lewis Index (TLI) = 0.982). This scale also demonstrated good convergent (Average Variance Extracted (AVE) = 0.668, Composite Reliability (CR) = 0.941) and criterion validity (area under the curve = 0.935). The total score of JUSSPW was significantly positively correlated with the USS-4 and Maslach Burnout Inventory-Emotional Exhaustion (MBI-EE) scores, and remarkably negatively correlated with the JSI scores. Cronbach α and split-half reliability were .939 and 0.935, respectively. Conclusions: These results suggest that this scale shows good reliability and validity and can be used as a sound measure to capture platform workers’ job-related uncertainty stress. Limitation and implications are discussed.

Original languageEnglish
Article numberuiae074
JournalJournal of Occupational Health
Volume67
Issue number1
Early online date4 Dec 2024
DOIs
Publication statusPublished - Jan 2025

Bibliographical note

© The Author(s) 2024. Published by Oxford University Press on behalf of the Japan Society for Occupational Health.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being
  2. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth

Keywords

  • gig economy
  • platform workers
  • scale
  • stress
  • uncertainty

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