Abstract
This study examined the direct relationship between two social stressors (interpersonal conflict and organizational politics) and supervisor-rated job performance among employees in three Chinese societies in Greater China. The potential moderating effects of social support on the relation between social stressors and job performance were also investigated. Further, the potential mediating role of strain between stressors and job performance was tested. Data were collected from 1032 employees in Beijing, Hong Kong, and Taipei. The results showed that both types of social stressors were positively correlated with strain, and negatively related with job performance. There was evidence supporting that social support was a significant moderator of the social stressor–performance relationship. Further, results were consistent with the hypothesis that strain could be a mediator between social stressors and job performance.
| Original language | English |
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| Pages (from-to) | 520-531 |
| Number of pages | 12 |
| Journal | European Journal of Work and Organizational Psychology |
| Volume | 22 |
| Issue number | 5 |
| Early online date | 19 Jun 2012 |
| DOIs | |
| Publication status | Published - 2013 |
Funding
This research was fully supported by grants from the Research Grants Council of the Hong Kong Special Administrative Region, China (Project nos.: LU3006/02H, LU3111/04H); and the Grant from the National Natural Science Foundation of China (Project No. 70571002). We gratefully thank Mr Haijiang Wang for his assistance in data analysis in the revised paper.
Keywords
- Job performance
- Mediator
- Moderator
- Social stressor
- Social support
- Strain