Effectiveness of Chinese teams : the role of conflict types and conflict management approaches

Dean William TJOSVOLD, Enneth S. LAW, Haifa SUN

Research output: Journal PublicationsJournal Article (refereed)Researchpeer-review

70 Citations (Scopus)

Abstract

Findings based on 186 teams involving 689 employees, working in twelve Chinese state-owned factories in three cities, indicated that a cooperative in contrast to a competitive approach was related to perceived team effectiveness, as measured by both team managers and team members. The role of conflict types for team effectiveness, on the other hand, is ambiguous. Furthermore, conflict management approaches affect team perceptions of relational and task conflict. Results suggest that a cooperative conflict management approach may be equally useful for Chinese work teams, as it is for teams in the Western context.
Original languageEnglish
Pages (from-to)231-252
Number of pages22
JournalManagement and Organization Review
Volume2
Issue number2
DOIs
Publication statusPublished - 1 Jul 2006

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Conflict management
Team effectiveness
Employees
Factory
Task conflict
Work teams
Managers

Cite this

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Effectiveness of Chinese teams : the role of conflict types and conflict management approaches. / TJOSVOLD, Dean William; LAW, Enneth S.; SUN, Haifa.

In: Management and Organization Review, Vol. 2, No. 2, 01.07.2006, p. 231-252.

Research output: Journal PublicationsJournal Article (refereed)Researchpeer-review

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N2 - Findings based on 186 teams involving 689 employees, working in twelve Chinese state-owned factories in three cities, indicated that a cooperative in contrast to a competitive approach was related to perceived team effectiveness, as measured by both team managers and team members. The role of conflict types for team effectiveness, on the other hand, is ambiguous. Furthermore, conflict management approaches affect team perceptions of relational and task conflict. Results suggest that a cooperative conflict management approach may be equally useful for Chinese work teams, as it is for teams in the Western context.

AB - Findings based on 186 teams involving 689 employees, working in twelve Chinese state-owned factories in three cities, indicated that a cooperative in contrast to a competitive approach was related to perceived team effectiveness, as measured by both team managers and team members. The role of conflict types for team effectiveness, on the other hand, is ambiguous. Furthermore, conflict management approaches affect team perceptions of relational and task conflict. Results suggest that a cooperative conflict management approach may be equally useful for Chinese work teams, as it is for teams in the Western context.

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