Effects of monetary reward and punishment on information checking behaviour : an eye-tracking study

Yau Wai, Simon LI, Anna L. COX, Calvin OR, Ann BLANDFORD

Research output: Journal PublicationsJournal Article (refereed)

Abstract

The aim of the present study was to investigate the effect of error consequence, as reward or punishment, on individuals’ checking behaviour following data entry. This study comprised two eye-tracking experiments that replicate and extend the investigation of Li et al. (2016) into the effect of monetary reward and punishment on data-entry performance. The first experiment adopted the same experimental setup as Li et al. (2016) but additionally used an eye tracker. The experiment validated Li et al. (2016) finding that, when compared to no error consequence, both reward and punishment led to improved data-entry performance in terms of reducing errors, and that no performance difference was found between reward and punishment. The second experiment extended the earlier study by associating error consequence to each individual trial by providing immediate performance feedback to participants. It was found that gradual increment (i.e. reward feedback) also led to significantly more accurate performance than no error consequence. It is unclear whether gradual increment is more effective than gradual decrement because of the small sample size tested. However, this study reasserts the effectiveness of reward on data-entry performance.
Original languageEnglish
Pages (from-to)110-117
Number of pages8
JournalApplied Ergonomics
Volume70
Early online date20 Mar 2018
DOIs
Publication statusPublished - Jul 2018

Fingerprint

Punishment
Reward
reward
penalty
Data acquisition
performance
experiment
Experiments
Feedback
Sample Size

Keywords

  • Error
  • Reward
  • punishment
  • data-entry
  • eye-tracking

Cite this

@article{f8f1bcbd33db4c05b035770bc4b62108,
title = "Effects of monetary reward and punishment on information checking behaviour : an eye-tracking study",
abstract = "The aim of the present study was to investigate the effect of error consequence, as reward or punishment, on individuals’ checking behaviour following data entry. This study comprised two eye-tracking experiments that replicate and extend the investigation of Li et al. (2016) into the effect of monetary reward and punishment on data-entry performance. The first experiment adopted the same experimental setup as Li et al. (2016) but additionally used an eye tracker. The experiment validated Li et al. (2016) finding that, when compared to no error consequence, both reward and punishment led to improved data-entry performance in terms of reducing errors, and that no performance difference was found between reward and punishment. The second experiment extended the earlier study by associating error consequence to each individual trial by providing immediate performance feedback to participants. It was found that gradual increment (i.e. reward feedback) also led to significantly more accurate performance than no error consequence. It is unclear whether gradual increment is more effective than gradual decrement because of the small sample size tested. However, this study reasserts the effectiveness of reward on data-entry performance.",
keywords = "Error, Reward, punishment, data-entry, eye-tracking",
author = "LI, {Yau Wai, Simon} and COX, {Anna L.} and Calvin OR and Ann BLANDFORD",
year = "2018",
month = "7",
doi = "10.1016/j.apergo.2018.02.014",
language = "English",
volume = "70",
pages = "110--117",
journal = "Applied Ergonomics",
issn = "0003-6870",
publisher = "Elsevier Ltd",

}

Effects of monetary reward and punishment on information checking behaviour : an eye-tracking study. / LI, Yau Wai, Simon; COX, Anna L.; OR, Calvin; BLANDFORD, Ann.

In: Applied Ergonomics, Vol. 70, 07.2018, p. 110-117.

Research output: Journal PublicationsJournal Article (refereed)

TY - JOUR

T1 - Effects of monetary reward and punishment on information checking behaviour : an eye-tracking study

AU - LI, Yau Wai, Simon

AU - COX, Anna L.

AU - OR, Calvin

AU - BLANDFORD, Ann

PY - 2018/7

Y1 - 2018/7

N2 - The aim of the present study was to investigate the effect of error consequence, as reward or punishment, on individuals’ checking behaviour following data entry. This study comprised two eye-tracking experiments that replicate and extend the investigation of Li et al. (2016) into the effect of monetary reward and punishment on data-entry performance. The first experiment adopted the same experimental setup as Li et al. (2016) but additionally used an eye tracker. The experiment validated Li et al. (2016) finding that, when compared to no error consequence, both reward and punishment led to improved data-entry performance in terms of reducing errors, and that no performance difference was found between reward and punishment. The second experiment extended the earlier study by associating error consequence to each individual trial by providing immediate performance feedback to participants. It was found that gradual increment (i.e. reward feedback) also led to significantly more accurate performance than no error consequence. It is unclear whether gradual increment is more effective than gradual decrement because of the small sample size tested. However, this study reasserts the effectiveness of reward on data-entry performance.

AB - The aim of the present study was to investigate the effect of error consequence, as reward or punishment, on individuals’ checking behaviour following data entry. This study comprised two eye-tracking experiments that replicate and extend the investigation of Li et al. (2016) into the effect of monetary reward and punishment on data-entry performance. The first experiment adopted the same experimental setup as Li et al. (2016) but additionally used an eye tracker. The experiment validated Li et al. (2016) finding that, when compared to no error consequence, both reward and punishment led to improved data-entry performance in terms of reducing errors, and that no performance difference was found between reward and punishment. The second experiment extended the earlier study by associating error consequence to each individual trial by providing immediate performance feedback to participants. It was found that gradual increment (i.e. reward feedback) also led to significantly more accurate performance than no error consequence. It is unclear whether gradual increment is more effective than gradual decrement because of the small sample size tested. However, this study reasserts the effectiveness of reward on data-entry performance.

KW - Error

KW - Reward

KW - punishment

KW - data-entry

KW - eye-tracking

UR - http://commons.ln.edu.hk/sw_master/6618

UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042712263&doi=10.1016%2fj.apergo.2018.02.014&partnerID=40&md5=48fa55f0f5c34e27cffbea2e5d2fd483

U2 - 10.1016/j.apergo.2018.02.014

DO - 10.1016/j.apergo.2018.02.014

M3 - Journal Article (refereed)

C2 - 29866299

VL - 70

SP - 110

EP - 117

JO - Applied Ergonomics

JF - Applied Ergonomics

SN - 0003-6870

ER -