Effects of monetary reward and punishment on information checking behaviour

Yau Wai, Simon LI, Anna L. COX, Calvin OR, Ann BLANDFORD

Research output: Journal PublicationsJournal Article (refereed)

2 Citations (Scopus)

Abstract

Two experiments were conducted to examine whether checking one's own work can be motivated by monetary reward and punishment. Participants were randomly assigned to one of three conditions: a flat-rate payment for completing the task (Control); payment increased for error-free performance (Reward); payment decreased for error performance (Punishment). Experiment 1 (N = 90) was conducted with liberal arts students, using a general data-entry task. Experiment 2 (N = 90) replicated Experiment 1 with clinical students and a safety-critical ‘cover story’ for the task. In both studies, Reward and Punishment resulted in significantly fewer errors, more frequent and longer checking, than Control. No such differences were obtained between the Reward and Punishment conditions. It is concluded that error consequences in terms of monetary reward and punishment can result in more accurate task performance and more rigorous checking behaviour than errors without consequences. However, whether punishment is more effective than reward, or vice versa, remains inconclusive.
Original languageEnglish
Pages (from-to)258-266
Number of pages9
JournalApplied Ergonomics
Volume53
Issue numberPart A
Early online date6 Nov 2015
DOIs
Publication statusPublished - Mar 2016

Fingerprint

Punishment
Reward
reward
penalty
experiment
Experiments
Students
art student
performance
Task Performance and Analysis
Art
Data acquisition
Safety
student

Keywords

  • error
  • reward
  • punishmnet

Cite this

LI, Yau Wai, Simon ; COX, Anna L. ; OR, Calvin ; BLANDFORD, Ann. / Effects of monetary reward and punishment on information checking behaviour. In: Applied Ergonomics. 2016 ; Vol. 53, No. Part A. pp. 258-266.
@article{40b408d0851e493d9078e0420f3b12b3,
title = "Effects of monetary reward and punishment on information checking behaviour",
abstract = "Two experiments were conducted to examine whether checking one's own work can be motivated by monetary reward and punishment. Participants were randomly assigned to one of three conditions: a flat-rate payment for completing the task (Control); payment increased for error-free performance (Reward); payment decreased for error performance (Punishment). Experiment 1 (N = 90) was conducted with liberal arts students, using a general data-entry task. Experiment 2 (N = 90) replicated Experiment 1 with clinical students and a safety-critical ‘cover story’ for the task. In both studies, Reward and Punishment resulted in significantly fewer errors, more frequent and longer checking, than Control. No such differences were obtained between the Reward and Punishment conditions. It is concluded that error consequences in terms of monetary reward and punishment can result in more accurate task performance and more rigorous checking behaviour than errors without consequences. However, whether punishment is more effective than reward, or vice versa, remains inconclusive.",
keywords = "error, reward, punishmnet",
author = "LI, {Yau Wai, Simon} and COX, {Anna L.} and Calvin OR and Ann BLANDFORD",
year = "2016",
month = "3",
doi = "10.1016/j.apergo.2015.10.012",
language = "English",
volume = "53",
pages = "258--266",
journal = "Applied Ergonomics",
issn = "0003-6870",
publisher = "Elsevier Ltd",
number = "Part A",

}

Effects of monetary reward and punishment on information checking behaviour. / LI, Yau Wai, Simon; COX, Anna L.; OR, Calvin; BLANDFORD, Ann.

In: Applied Ergonomics, Vol. 53, No. Part A, 03.2016, p. 258-266.

Research output: Journal PublicationsJournal Article (refereed)

TY - JOUR

T1 - Effects of monetary reward and punishment on information checking behaviour

AU - LI, Yau Wai, Simon

AU - COX, Anna L.

AU - OR, Calvin

AU - BLANDFORD, Ann

PY - 2016/3

Y1 - 2016/3

N2 - Two experiments were conducted to examine whether checking one's own work can be motivated by monetary reward and punishment. Participants were randomly assigned to one of three conditions: a flat-rate payment for completing the task (Control); payment increased for error-free performance (Reward); payment decreased for error performance (Punishment). Experiment 1 (N = 90) was conducted with liberal arts students, using a general data-entry task. Experiment 2 (N = 90) replicated Experiment 1 with clinical students and a safety-critical ‘cover story’ for the task. In both studies, Reward and Punishment resulted in significantly fewer errors, more frequent and longer checking, than Control. No such differences were obtained between the Reward and Punishment conditions. It is concluded that error consequences in terms of monetary reward and punishment can result in more accurate task performance and more rigorous checking behaviour than errors without consequences. However, whether punishment is more effective than reward, or vice versa, remains inconclusive.

AB - Two experiments were conducted to examine whether checking one's own work can be motivated by monetary reward and punishment. Participants were randomly assigned to one of three conditions: a flat-rate payment for completing the task (Control); payment increased for error-free performance (Reward); payment decreased for error performance (Punishment). Experiment 1 (N = 90) was conducted with liberal arts students, using a general data-entry task. Experiment 2 (N = 90) replicated Experiment 1 with clinical students and a safety-critical ‘cover story’ for the task. In both studies, Reward and Punishment resulted in significantly fewer errors, more frequent and longer checking, than Control. No such differences were obtained between the Reward and Punishment conditions. It is concluded that error consequences in terms of monetary reward and punishment can result in more accurate task performance and more rigorous checking behaviour than errors without consequences. However, whether punishment is more effective than reward, or vice versa, remains inconclusive.

KW - error

KW - reward

KW - punishmnet

UR - http://commons.ln.edu.hk/sw_master/5054

UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-84954027651&doi=10.1016%2fj.apergo.2015.10.012&partnerID=40&md5=2bc35317c81e0742732ead1f901e9eb7

U2 - 10.1016/j.apergo.2015.10.012

DO - 10.1016/j.apergo.2015.10.012

M3 - Journal Article (refereed)

C2 - 26549151

VL - 53

SP - 258

EP - 266

JO - Applied Ergonomics

JF - Applied Ergonomics

SN - 0003-6870

IS - Part A

ER -