Emotional labour and successful ageing in the workplace among older Chinese employees

Francis CHEUNG, Anise M. S. WU

Research output: Journal PublicationsJournal Article (refereed)peer-review

12 Citations (Scopus)

Abstract

In this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.
Original languageEnglish
Pages (from-to)1036-1051
Number of pages16
JournalAgeing and Society
Volume33
Issue number6
Early online date16 May 2013
DOIs
Publication statusPublished - Aug 2013

Keywords

  • successful ageing in the workplace
  • emotional labour
  • job satisfaction

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