Empathetic Large Language Models, the social capacities and human flourishing

Leora Urim SUNG*, Avigail FERDMAN

*Corresponding author for this work

Research output: Journal PublicationsJournal Article (refereed)peer-review

Abstract

Large Language Models (LLMs) are capable of fluent human-like conversations and are increasingly emulating the human trait of empathy. Consequently, people are turning to LLMs for companionship, with interest in friendships and even romantic relationships with AI on the rise. This paper assesses the goodness of users' relationships with these empathetic LLMs under an alternative framework that takes human flourishing as its main normative concern, combining perfectionism—an influential philosophical approach to human flourishing—with an analytic examination of LLM environments. While Empathetic LLMs hold some promise, we argue that certain properties of LLMs and the way that these models are currently being used in the form of AI companions are likely to impoverish the users' social capacities conducive to human flourishing. Moreover, the proliferation of AI companions could lead to people further isolating themselves from people who could provide genuine friendships. We end by making some suggestions on the kinds of features empathetic LLMs should have to ensure these models are used as tools to practice social interactions and refine communication techniques that can ultimately be applied outside the virtual space.
Original languageEnglish
Number of pages23
JournalInquiry: An Interdisciplinary Journal of Philosophy
Early online date26 Jun 2025
DOIs
Publication statusE-pub ahead of print - 26 Jun 2025
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Funding

This material is based upon work supported in part by The Notre Dame-IBM Tech Ethics Lab. Such support does not constitute endorsement by the sponsor of the views expressed in this publication.

Keywords

  • artificial intelligence
  • Chatbots
  • flourishing
  • friendship
  • perfectionism

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