Ethical leaders manage conflict to develop trust

Alfred WONG, Xiaohui WANG, Xinyan WANG, Dean TJOSVOLD

Research output: Journal PublicationsJournal Article (refereed)

Abstract

Purpose
The purpose of this paper is to propose that effective ethical leaders develop high quality relationships with team members; in particular, they manage their conflicts with team members cooperatively.

Design/methodology/approach
The authors empirically tested this hypothesis with responses from 117 managers and 302 subordinates.

Findings
Through cooperative conflict management, leaders develop trusting, mutually committed relationships. Ethical leaders and their employees avoid competitive conflict where they try to impose their ideas and resolutions on each other.

Practical implications
The findings suggest that ethical leaders can have a significant impact by fostering cooperative conflict management and reducing competitive conflict management. Thus, organizations are encouraged to adopt training and selection procedures to develop more ethical leaders.

Originality/value
This study adds to leadership research that effective leaders develop high quality relationships that help them influence employees as well as to be open and influenced by them.
Original languageEnglish
Number of pages14
JournalLeadership and Organization Development Journal
Early online date27 Nov 2019
DOIs
Publication statusE-pub ahead of print - 27 Nov 2019

Fingerprint

Conflict management
Relationship quality
Employees
Managers
Design methodology

Bibliographical note

This work has been supported by the General Research Fund (LU 342012) awarded by the Research Grants Council of Hong Kong. The authors appreciate the support of the able research assistants in Guangzhou, China.

Keywords

  • China
  • Competitive conflict
  • Cooperative conflict
  • Ethical leadership
  • Trust
  • Turnover intention

Cite this

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title = "Ethical leaders manage conflict to develop trust",
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author = "Alfred WONG and Xiaohui WANG and Xinyan WANG and Dean TJOSVOLD",
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Ethical leaders manage conflict to develop trust. / WONG, Alfred; WANG, Xiaohui; WANG, Xinyan; TJOSVOLD, Dean.

In: Leadership and Organization Development Journal, 27.11.2019.

Research output: Journal PublicationsJournal Article (refereed)

TY - JOUR

T1 - Ethical leaders manage conflict to develop trust

AU - WONG, Alfred

AU - WANG, Xiaohui

AU - WANG, Xinyan

AU - TJOSVOLD, Dean

N1 - This work has been supported by the General Research Fund (LU 342012) awarded by the Research Grants Council of Hong Kong. The authors appreciate the support of the able research assistants in Guangzhou, China.

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Y1 - 2019/11/27

N2 - PurposeThe purpose of this paper is to propose that effective ethical leaders develop high quality relationships with team members; in particular, they manage their conflicts with team members cooperatively.Design/methodology/approachThe authors empirically tested this hypothesis with responses from 117 managers and 302 subordinates.FindingsThrough cooperative conflict management, leaders develop trusting, mutually committed relationships. Ethical leaders and their employees avoid competitive conflict where they try to impose their ideas and resolutions on each other.Practical implicationsThe findings suggest that ethical leaders can have a significant impact by fostering cooperative conflict management and reducing competitive conflict management. Thus, organizations are encouraged to adopt training and selection procedures to develop more ethical leaders.Originality/valueThis study adds to leadership research that effective leaders develop high quality relationships that help them influence employees as well as to be open and influenced by them.

AB - PurposeThe purpose of this paper is to propose that effective ethical leaders develop high quality relationships with team members; in particular, they manage their conflicts with team members cooperatively.Design/methodology/approachThe authors empirically tested this hypothesis with responses from 117 managers and 302 subordinates.FindingsThrough cooperative conflict management, leaders develop trusting, mutually committed relationships. Ethical leaders and their employees avoid competitive conflict where they try to impose their ideas and resolutions on each other.Practical implicationsThe findings suggest that ethical leaders can have a significant impact by fostering cooperative conflict management and reducing competitive conflict management. Thus, organizations are encouraged to adopt training and selection procedures to develop more ethical leaders.Originality/valueThis study adds to leadership research that effective leaders develop high quality relationships that help them influence employees as well as to be open and influenced by them.

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KW - Competitive conflict

KW - Cooperative conflict

KW - Ethical leadership

KW - Trust

KW - Turnover intention

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