Evidence on the management of public services innovation

Richard M. WALKER*

*Corresponding author for this work

Research output: Journal PublicationsJournal Article (refereed)peer-review

34 Citations (Scopus)

Abstract

Innovation is a central part of the UK Government’s programme to improve public services. However, there is little evidence on how innovation is managed in public service organizations. Drawing upon theories of the management of innovation and longitudinal case studies, this article demonstrates the iterative and complex ways in which innovations unfold. Issues of particular importance in the management of innovation include the role of teams and teamwork, projects, pilots and experiments, and various forms of project management.
Original languageEnglish
Pages (from-to)93-102
Number of pages10
JournalPublic Money and Management
Volume23
Issue number2
DOIs
Publication statusPublished - Apr 2003
Externally publishedYes

Funding

The research assistance of Emma Jeanes and Robert Rowlands is recognized. The research reported in this article was funded by the ESRC (Ll25251057).

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