Flight Crew Collaboration to Manage Safety Risks

Research output: Journal PublicationsJournal Article (refereed)

24 Citations (Scopus)

Abstract

This study suggests that goal interdependence is a useful theoretical framework to understand collaboration as crew members cope with safety hazards. Thirty-five pilots, first officers, second officers, and flight attendants provided critical incidents of safety problems handled effectively and ineffectively. Analyses indicate that cooperative goals and the constructive discussion of opposing views were powerful antecedents to using safe procedures expeditiously. The study introduces the critical incident method to the study of flight crew management. Results identify
training to assist crew members to maintain the margin of safety in the skies
Original languageEnglish
Pages (from-to)177-191
JournalGroup and Organization Management
Volume15
DOIs
Publication statusPublished - 1990
Externally publishedYes

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