Abstract
The aim of the current study was to investigate if the phenomenon of group polarization could be observed in trust in technology. In this study, 24 participants worked as two-person teams and multi-tasked in a computerized environment under varied difficulty and technology reliability levels. The participants provided trust in technology ratings individually before discussion and ratings on the team level after discussion. The results indicated that group discussion made team trust in technology more extreme than the average individual trust in technology before the discussion. Teams working with reliable technology showed a higher trust in technology rating after discussion, indicating a "risk shift" effect of group polarization. These results show that group polarization should be considered in trust calibration. Copyright 2013 by Human Factors and Ergonomics Society, Inc.
Original language | English |
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Pages (from-to) | 344-348 |
Number of pages | 5 |
Journal | Proceedings of the Human Factors and Ergonomics Society Annual Meeting |
Volume | 57 |
Issue number | 1 |
Early online date | 30 Sept 2013 |
DOIs | |
Publication status | Published - Sept 2013 |
Externally published | Yes |
Funding
This work was supported by the Air Force of Sponsored Research (AFSOR) and the Clinical and Translational Science Award (CTSA) program, previously through the National Center for Research Resources (NCRR) grant 1UL1RR025011 and now by the National Center for Advancing Translational Sciences (NCATS), grant 9U54TR000021.