Abstract
Artificial Intelligence-mediated communication (AI-MC) is a new form of communication where AI algorithms modify, augment, or generate messages for its human principal. However, little is known about how AI-MC influences impression formation and interpersonal dynamics in the literature. This study examines how AI mediation affects impression formation in AI-MC using a moderated mediation model. We conducted an experiment with 66 participants who played the Alternated Repeated Ultimatum Game with a human-agent group. We manipulated the fairness of the AI agent and the entitativity of the human-agent group. The results show that the fairness of the AI agent influenced the participants’ impressions of both the AI agent and the human. This effect was mediated by the impression of AI and moderated by the entitativity of the group. The quantitative evidence shows that AI can influence impressions in AI-MC and suggests that modifying AI behavior can enhance social perceptions and relations.
Original language | English |
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Article number | 103119 |
Number of pages | 11 |
Journal | International Journal of Human Computer Studies |
Volume | 179 |
Early online date | 25 Jul 2023 |
DOIs | |
Publication status | Published - Nov 2023 |
Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2023
Funding
This research was funded by the National Natural Science Foundation of China (grant number: T2192931 and 31800931 ).
Keywords
- AI-mediated communication
- Fairness
- Impression formation
- Trait transference
- Ultimatum game