Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes

Peter B. SMITH, Claudio V. TORRES, Julia HECKER, Chei Hwee CHUA, Alena CHUDZIKOVA, Serdar DEGIRMENCIOGLU, Francisco DONOSO-MALUF, Yifeng, Nancy CHEN, Charles HARB, Brad JACKSON, Sigmar MALVEZZI, Andrew MOGAJI, Juan CARLOS PASTOR, Lorena PEREZ-FLORIANO, B.N. SRIVASTAVA, Gunter STAHL, Stephanie THOMASON, Vladimir YANCHUK

Research output: Journal PublicationsJournal Article (refereed)

4 Citations (Scopus)

Abstract

Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context.
Original languageEnglish
Pages (from-to)440-451
Number of pages12
JournalInternational Journal of Intercultural Relations
Volume35
Issue number4
DOIs
Publication statusPublished - 1 Jan 2011

Fingerprint

collectivism
Task Performance and Analysis
individualism
incidence
Language
Incidence
spoken language
employee
Surveys and Questionnaires
Cross-national
Predictors
Individualism/collectivism
event
performance
Group

Keywords

  • Cross-cultural skills
  • Individualism-collectivism
  • Work interactions

Cite this

SMITH, Peter B. ; TORRES, Claudio V. ; HECKER, Julia ; CHUA, Chei Hwee ; CHUDZIKOVA, Alena ; DEGIRMENCIOGLU, Serdar ; DONOSO-MALUF, Francisco ; CHEN, Yifeng, Nancy ; HARB, Charles ; JACKSON, Brad ; MALVEZZI, Sigmar ; MOGAJI, Andrew ; CARLOS PASTOR, Juan ; PEREZ-FLORIANO, Lorena ; SRIVASTAVA, B.N. ; STAHL, Gunter ; THOMASON, Stephanie ; YANCHUK, Vladimir. / Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes. In: International Journal of Intercultural Relations. 2011 ; Vol. 35, No. 4. pp. 440-451.
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title = "Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes",
abstract = "Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context.",
keywords = "Cross-cultural skills, Individualism-collectivism, Work interactions",
author = "SMITH, {Peter B.} and TORRES, {Claudio V.} and Julia HECKER and CHUA, {Chei Hwee} and Alena CHUDZIKOVA and Serdar DEGIRMENCIOGLU and Francisco DONOSO-MALUF and CHEN, {Yifeng, Nancy} and Charles HARB and Brad JACKSON and Sigmar MALVEZZI and Andrew MOGAJI and {CARLOS PASTOR}, Juan and Lorena PEREZ-FLORIANO and B.N. SRIVASTAVA and Gunter STAHL and Stephanie THOMASON and Vladimir YANCHUK",
year = "2011",
month = "1",
day = "1",
doi = "10.1016/j.ijintrel.2011.02.001",
language = "English",
volume = "35",
pages = "440--451",
journal = "International Journal of Intercultural Relations",
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SMITH, PB, TORRES, CV, HECKER, J, CHUA, CH, CHUDZIKOVA, A, DEGIRMENCIOGLU, S, DONOSO-MALUF, F, CHEN, YN, HARB, C, JACKSON, B, MALVEZZI, S, MOGAJI, A, CARLOS PASTOR, J, PEREZ-FLORIANO, L, SRIVASTAVA, BN, STAHL, G, THOMASON, S & YANCHUK, V 2011, 'Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes', International Journal of Intercultural Relations, vol. 35, no. 4, pp. 440-451. https://doi.org/10.1016/j.ijintrel.2011.02.001

Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes. / SMITH, Peter B.; TORRES, Claudio V.; HECKER, Julia; CHUA, Chei Hwee; CHUDZIKOVA, Alena; DEGIRMENCIOGLU, Serdar; DONOSO-MALUF, Francisco; CHEN, Yifeng, Nancy; HARB, Charles; JACKSON, Brad; MALVEZZI, Sigmar; MOGAJI, Andrew; CARLOS PASTOR, Juan; PEREZ-FLORIANO, Lorena; SRIVASTAVA, B.N.; STAHL, Gunter; THOMASON, Stephanie; YANCHUK, Vladimir.

In: International Journal of Intercultural Relations, Vol. 35, No. 4, 01.01.2011, p. 440-451.

Research output: Journal PublicationsJournal Article (refereed)

TY - JOUR

T1 - Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes

AU - SMITH, Peter B.

AU - TORRES, Claudio V.

AU - HECKER, Julia

AU - CHUA, Chei Hwee

AU - CHUDZIKOVA, Alena

AU - DEGIRMENCIOGLU, Serdar

AU - DONOSO-MALUF, Francisco

AU - CHEN, Yifeng, Nancy

AU - HARB, Charles

AU - JACKSON, Brad

AU - MALVEZZI, Sigmar

AU - MOGAJI, Andrew

AU - CARLOS PASTOR, Juan

AU - PEREZ-FLORIANO, Lorena

AU - SRIVASTAVA, B.N.

AU - STAHL, Gunter

AU - THOMASON, Stephanie

AU - YANCHUK, Vladimir

PY - 2011/1/1

Y1 - 2011/1/1

N2 - Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context.

AB - Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context.

KW - Cross-cultural skills

KW - Individualism-collectivism

KW - Work interactions

UR - http://commons.ln.edu.hk/sw_master/2581

U2 - 10.1016/j.ijintrel.2011.02.001

DO - 10.1016/j.ijintrel.2011.02.001

M3 - Journal Article (refereed)

VL - 35

SP - 440

EP - 451

JO - International Journal of Intercultural Relations

JF - International Journal of Intercultural Relations

SN - 0147-1767

IS - 4

ER -