Institutional performance in higher education : is quality a relevant concept?

James Stuart POUNDER

    Research output: Journal PublicationsJournal Article (refereed)

    34 Citations (Scopus)

    Abstract

    Over the past two decades, institutions of higher education worldwide have come under pressure to demonstrate effective performance. Their response has been to borrow the quality concept from industry and place it at the centre of institutional performance assessment in higher education. This article describes a Hong Kong study which developed valid and reliable organisational effectiveness self rating scales for higher educational institutions. In the course of developing these scales, the relevance of quality to institutional performance assessment was examined. In failing to produce a valid and reliable effectiveness scale for a quality dimension, the study highlighted the shortcomings of the quality concept particularly as a basis for the comparative assessment of institutional performance. The study also indicated a methodology for identifying concepts which may provide a firmer base than quality for such comparisons.
    Original languageEnglish
    Pages (from-to)156-163
    Number of pages8
    JournalQuality Assurance in Education: An International Perspective
    Volume7
    Issue number3
    DOIs
    Publication statusPublished - 1 Jan 1999

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    performance assessment
    performance
    education
    rating scale
    educational institution
    Hong Kong
    industry
    methodology

    Cite this

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    title = "Institutional performance in higher education : is quality a relevant concept?",
    abstract = "Over the past two decades, institutions of higher education worldwide have come under pressure to demonstrate effective performance. Their response has been to borrow the quality concept from industry and place it at the centre of institutional performance assessment in higher education. This article describes a Hong Kong study which developed valid and reliable organisational effectiveness self rating scales for higher educational institutions. In the course of developing these scales, the relevance of quality to institutional performance assessment was examined. In failing to produce a valid and reliable effectiveness scale for a quality dimension, the study highlighted the shortcomings of the quality concept particularly as a basis for the comparative assessment of institutional performance. The study also indicated a methodology for identifying concepts which may provide a firmer base than quality for such comparisons.",
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    Institutional performance in higher education : is quality a relevant concept? / POUNDER, James Stuart.

    In: Quality Assurance in Education: An International Perspective, Vol. 7, No. 3, 01.01.1999, p. 156-163.

    Research output: Journal PublicationsJournal Article (refereed)

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    AB - Over the past two decades, institutions of higher education worldwide have come under pressure to demonstrate effective performance. Their response has been to borrow the quality concept from industry and place it at the centre of institutional performance assessment in higher education. This article describes a Hong Kong study which developed valid and reliable organisational effectiveness self rating scales for higher educational institutions. In the course of developing these scales, the relevance of quality to institutional performance assessment was examined. In failing to produce a valid and reliable effectiveness scale for a quality dimension, the study highlighted the shortcomings of the quality concept particularly as a basis for the comparative assessment of institutional performance. The study also indicated a methodology for identifying concepts which may provide a firmer base than quality for such comparisons.

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