Integration of Cultural Values and Cross-Cultural Conflict Management

Yifeng CHEN, Mike Chen-Ho CHAO, Henry XIE

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)

Abstract

Developing effective relationships between managers and employees appears to be particularly difficult when they have diverse cultural backgrounds (Chen & Tjosvold, 2006). Researchers have argued that in addition to mapping cultural differences, studies that directly examine cross-cultural interactions are needed to understand how to facilitate cross-cultural collaboration (Bond, 2002; Smith, 2002).This study explores the effects of the Western values of free expression and individualism in contrast to the Chinese values of hierarchy and collectivism on the interaction between Western managers and Chinese employees. Specifically, it proposes that the Western value of free expression, compared with the Chinese value of hierarchy, can promote open-minded discussion of diverse ideas and thereby effective conflict resolution. It also hypothesizes that the Chinese value of collectivism, compared with individualism, can strengthen the relationship between Western managers and Chinese employees and help them discuss their diverse views open-mindedly to manage conflict
Original languageEnglish
Title of host publicationGAI International Academic Conferences Proceedings
PublisherGlobal Academic Institute
Pages44-46
ISBN (Print)9780996580878
Publication statusPublished - Jun 2017
Event2017 New York International Academic Conference on Business and Economics - United States, New York, United States
Duration: 11 Jun 201713 Jun 2017
https://www.globalacademicinstitute.com/wp-content/uploads/2017-new-york-conference-proceedings.pdf

Conference

Conference2017 New York International Academic Conference on Business and Economics
CountryUnited States
CityNew York
Period11/06/1713/06/17
Internet address

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  • Cite this

    CHEN, Y., CHAO, M. C-H., & XIE, H. (2017). Integration of Cultural Values and Cross-Cultural Conflict Management. In GAI International Academic Conferences Proceedings (pp. 44-46). Global Academic Institute.