Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 81-101 |
| Number of pages | 21 |
| Journal | Discourse and Society |
| Volume | 9 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Jan 1998 |
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Keywords
- Chinese management style
- Conditionals
- Control
- Dialectics
- Discourse features
- Evaluative lexis
- Modals
- Participative decision-making
- Questions
- Signalling choice
Cite this
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Linguistic forms of consultative management discourse. / YEUNG, N. T., Lorrita.
In: Discourse and Society, Vol. 9, No. 1, 01.01.1998, p. 81-101.Research output: Journal Publications › Journal Article (refereed)
TY - JOUR
T1 - Linguistic forms of consultative management discourse
AU - YEUNG, N. T., Lorrita
PY - 1998/1/1
Y1 - 1998/1/1
N2 - Discourse analysis of over 20 meetings in three banks in Hong Kong indicates that consultative management talk is a type on the continuum of participative decision-making, as conceptualized in participative typologies in management literature. Nevertheless, it is a type of discourse which has the tendency of developing into full-blown decision-sharing and not stopping short where it should on the cline of relative influence and control between superior and subordinates, as suggested by the conventional models. The discourse corpus also shows how the managers perform a delicate balancing act of opening themselves up to subordinates' influence on the one hand and keeping the decision-making process under their control on the other hand during consultation. Subtle but different language forms are used. While the discourse shows features attributable to Chinese management styles, it also reveals distinctive characteristics which mark off consultative discourse as a genre on its own.
AB - Discourse analysis of over 20 meetings in three banks in Hong Kong indicates that consultative management talk is a type on the continuum of participative decision-making, as conceptualized in participative typologies in management literature. Nevertheless, it is a type of discourse which has the tendency of developing into full-blown decision-sharing and not stopping short where it should on the cline of relative influence and control between superior and subordinates, as suggested by the conventional models. The discourse corpus also shows how the managers perform a delicate balancing act of opening themselves up to subordinates' influence on the one hand and keeping the decision-making process under their control on the other hand during consultation. Subtle but different language forms are used. While the discourse shows features attributable to Chinese management styles, it also reveals distinctive characteristics which mark off consultative discourse as a genre on its own.
KW - Chinese management style
KW - Conditionals
KW - Control
KW - Dialectics
KW - Discourse features
KW - Evaluative lexis
KW - Modals
KW - Participative decision-making
KW - Questions
KW - Signalling choice
UR - http://commons.ln.edu.hk/sw_master/6935
U2 - 10.1177/0957926598009001004
DO - 10.1177/0957926598009001004
M3 - Journal Article (refereed)
VL - 9
SP - 81
EP - 101
JO - Discourse and Society
JF - Discourse and Society
SN - 0957-9265
IS - 1
ER -