Managing for total quality of logistics services : a case study

Patrick FUNG, Shiu Ho WONG

    Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

    Original languageEnglish
    Title of host publicationISO 9000 and total quality management : proceedings of the third international conference
    EditorsSamuel K. M. HO
    PublisherHong Kong Baptist University
    Pages515-520
    ISBN (Print)9628526413
    Publication statusPublished - 1998
    EventThe Third International Conference on ISO 9000 and TQM: Change fo the better - Hong Kong, Hong Kong, Hong Kong
    Duration: 1 Apr 19981 Apr 1998

    Conference

    ConferenceThe Third International Conference on ISO 9000 and TQM
    Abbreviated title3rd ICIT
    CountryHong Kong
    CityHong Kong
    Period1/04/981/04/98
    OtherHong Kong Baptist University

    Cite this

    FUNG, P., & WONG, S. H. (1998). Managing for total quality of logistics services : a case study. In S. K. M. HO (Ed.), ISO 9000 and total quality management : proceedings of the third international conference (pp. 515-520). Hong Kong Baptist University.
    FUNG, Patrick ; WONG, Shiu Ho. / Managing for total quality of logistics services : a case study. ISO 9000 and total quality management : proceedings of the third international conference. editor / Samuel K. M. HO. Hong Kong Baptist University, 1998. pp. 515-520
    @inproceedings{812210b593d34a769e4fc2840651b7f7,
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    author = "Patrick FUNG and WONG, {Shiu Ho}",
    year = "1998",
    language = "English",
    isbn = "9628526413",
    pages = "515--520",
    editor = "HO, {Samuel K. M.}",
    booktitle = "ISO 9000 and total quality management : proceedings of the third international conference",
    publisher = "Hong Kong Baptist University",

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    FUNG, P & WONG, SH 1998, Managing for total quality of logistics services : a case study. in SKM HO (ed.), ISO 9000 and total quality management : proceedings of the third international conference. Hong Kong Baptist University, pp. 515-520, The Third International Conference on ISO 9000 and TQM, Hong Kong, Hong Kong, 1/04/98.

    Managing for total quality of logistics services : a case study. / FUNG, Patrick; WONG, Shiu Ho.

    ISO 9000 and total quality management : proceedings of the third international conference. ed. / Samuel K. M. HO. Hong Kong Baptist University, 1998. p. 515-520.

    Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

    TY - GEN

    T1 - Managing for total quality of logistics services : a case study

    AU - FUNG, Patrick

    AU - WONG, Shiu Ho

    PY - 1998

    Y1 - 1998

    M3 - Conference paper (refereed)

    SN - 9628526413

    SP - 515

    EP - 520

    BT - ISO 9000 and total quality management : proceedings of the third international conference

    A2 - HO, Samuel K. M.

    PB - Hong Kong Baptist University

    ER -

    FUNG P, WONG SH. Managing for total quality of logistics services : a case study. In HO SKM, editor, ISO 9000 and total quality management : proceedings of the third international conference. Hong Kong Baptist University. 1998. p. 515-520