Managing for total quality of logistics services : a case study

Patrick FUNG, Shiu Ho WONG

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

Original languageEnglish
Title of host publicationISO 9000 and total quality management : proceedings of the third international conference
EditorsSamuel K. M. HO
PublisherHong Kong Baptist University
ISBN (Print)9628526413
Publication statusPublished - 1998
EventThe Third International Conference on ISO 9000 and TQM: Change fo the better - Hong Kong, Hong Kong, Hong Kong
Duration: 1 Apr 19981 Apr 1998


ConferenceThe Third International Conference on ISO 9000 and TQM
Abbreviated title3rd ICIT
Country/TerritoryHong Kong
CityHong Kong
OtherHong Kong Baptist University

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