Managing outsourcing to develop business : goal interdependence for sharing effective business practices in China

Research output: Journal PublicationsJournal Article (refereed)

16 Citations (Scopus)

Abstract

Outsourcing partners have the potential to learn from each other by discussing effective practices and to use these discussions to improve their business performance. However, there are significant barriers to trusting, open, and integrative communication. Results from 95 largely domestic outsourcing partnerships in China support the hypotheses that cooperative, but not competitive or independent, goals are a foundation upon which partners share their effective practices openly and directly with each other and that this kind of discussion promotes improved business results. Specifically, the structural equation analysis supported the reasoning that cooperative goals foster open discussion of effective practices that, in turn, results in business development. Findings were interpreted as providing support that cooperative interdependence is a foundation for effective interaction and learning between outsourcing partners in China and perhaps in other countries as well.
Original languageEnglish
Pages (from-to)1563-1586
Number of pages24
JournalHuman Relations
Volume63
Issue number10
DOIs
Publication statusPublished - 1 Oct 2010

Fingerprint

business goal
Outsourcing
outsourcing
interdependence
China
Industry
structural analysis
communication
Communication
interaction
learning
performance
Goal interdependence
Business practices
Interdependence

Keywords

  • cooperative and competitive goals
  • inter-organizational relationships
  • outsourcing
  • sharing practices

Cite this

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title = "Managing outsourcing to develop business : goal interdependence for sharing effective business practices in China",
abstract = "Outsourcing partners have the potential to learn from each other by discussing effective practices and to use these discussions to improve their business performance. However, there are significant barriers to trusting, open, and integrative communication. Results from 95 largely domestic outsourcing partnerships in China support the hypotheses that cooperative, but not competitive or independent, goals are a foundation upon which partners share their effective practices openly and directly with each other and that this kind of discussion promotes improved business results. Specifically, the structural equation analysis supported the reasoning that cooperative goals foster open discussion of effective practices that, in turn, results in business development. Findings were interpreted as providing support that cooperative interdependence is a foundation for effective interaction and learning between outsourcing partners in China and perhaps in other countries as well.",
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author = "WONG, {Shiu Ho, Alfred} and Dean TJOSVOLD and CHEN, {Yifeng, Nancy}",
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AB - Outsourcing partners have the potential to learn from each other by discussing effective practices and to use these discussions to improve their business performance. However, there are significant barriers to trusting, open, and integrative communication. Results from 95 largely domestic outsourcing partnerships in China support the hypotheses that cooperative, but not competitive or independent, goals are a foundation upon which partners share their effective practices openly and directly with each other and that this kind of discussion promotes improved business results. Specifically, the structural equation analysis supported the reasoning that cooperative goals foster open discussion of effective practices that, in turn, results in business development. Findings were interpreted as providing support that cooperative interdependence is a foundation for effective interaction and learning between outsourcing partners in China and perhaps in other countries as well.

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