TY - JOUR
T1 - Measuring innovation: Applying the literature-based innovation output indicator to public services
AU - WALKER, Richard M.
AU - JEANES, Emma
AU - ROWLANDS, Robert
PY - 2002
Y1 - 2002
N2 - Governments have been encouraging public service organizations to innovate. However, little is known about the extent of innovation in public service organizations. A private sector approach to the measurement of innovation - the literature-based innovation output indicator (LBIOI) - is applied to public service organizations to address this significant information gap. The method is described and then explored in one public service sector, English housing associations. A sample of 257 innovations is constructed and then subject to analysis. This initial testing of the LBIOI indicates that the approach can be applied across public services to create longitudinal data sets, which will enhance the communication of good practice and the use of evidence in public policy, management and research. This methodology is demonstrated to offer initial insights to public service innovation and would allow relationships to be explored notably innovation and performance, a relationship central to government's promotion of innovation.
AB - Governments have been encouraging public service organizations to innovate. However, little is known about the extent of innovation in public service organizations. A private sector approach to the measurement of innovation - the literature-based innovation output indicator (LBIOI) - is applied to public service organizations to address this significant information gap. The method is described and then explored in one public service sector, English housing associations. A sample of 257 innovations is constructed and then subject to analysis. This initial testing of the LBIOI indicates that the approach can be applied across public services to create longitudinal data sets, which will enhance the communication of good practice and the use of evidence in public policy, management and research. This methodology is demonstrated to offer initial insights to public service innovation and would allow relationships to be explored notably innovation and performance, a relationship central to government's promotion of innovation.
UR - http://www.scopus.com/inward/record.url?scp=0036197750&partnerID=8YFLogxK
U2 - 10.1111/1467-9299.00300
DO - 10.1111/1467-9299.00300
M3 - Journal Article (refereed)
AN - SCOPUS:0036197750
SN - 0033-3298
VL - 80
SP - 201
EP - 214
JO - Public Administration
JF - Public Administration
IS - 1
ER -