Measuring the performance of social housing organisations in England and The Netherlands: A policy review and research agenda

Richard M. WALKER*, Frans M.J. VAN DER ZON

*Corresponding author for this work

Research output: Journal PublicationsJournal Article (refereed)peer-review

21 Citations (Scopus)

Abstract

Market principles are now a key feature of many social housing systems in Europe, and are a product of international public sector management reforms. These reforms have led to the development and use of performance indicators. Dutch and English housing associations use what appear to be very similar performance measures. This paper, however, illustrates that there are fundamental differences in their use and their capacity to explain the performance of the sector. This is argued to be a product of the extent of public management reform, the nature of the funding regime and the way they are held to account.
Original languageEnglish
Pages (from-to)183-194
Number of pages12
JournalJournal of Housing and the Built Environment
Volume15
Issue number2
DOIs
Publication statusPublished - Jun 2000
Externally publishedYes

Keywords

  • England
  • Housing associations
  • Performance measurement
  • The Netherlands

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