TY - JOUR
T1 - Outsourcing and insourcing of organizational activities: the role of outsourcing process mechanisms
AU - DAMANPOUR, Fariborz
AU - MAGELSSEN, Catherine
AU - WALKER, Richard M.
PY - 2020
Y1 - 2020
N2 - The decision to outsource organizational activities is studied widely, but research on the insourcing of outsourced activities is scarce. We study the outsourcing decision as a process, and investigate the influences of organizational mechanisms on its sustainability. We argue that organizational learning from the outsourcing decision process could over time result in competencies that enhance the sustainability of outsourcing decisions. We examine outsourcing and insourcing processes longitudinally. The results indicate that the outsourcing process mechanisms, especially the mechanisms associated with implementing the outsourcing decision, predict insourcing. We discuss the implications for future research on outsourcing and insourcing of public services.
AB - The decision to outsource organizational activities is studied widely, but research on the insourcing of outsourced activities is scarce. We study the outsourcing decision as a process, and investigate the influences of organizational mechanisms on its sustainability. We argue that organizational learning from the outsourcing decision process could over time result in competencies that enhance the sustainability of outsourcing decisions. We examine outsourcing and insourcing processes longitudinally. The results indicate that the outsourcing process mechanisms, especially the mechanisms associated with implementing the outsourcing decision, predict insourcing. We discuss the implications for future research on outsourcing and insourcing of public services.
KW - insourcing
KW - longitudinal study
KW - Outsourcing
UR - http://www.scopus.com/inward/record.url?scp=85065228657&partnerID=8YFLogxK
U2 - 10.1080/14719037.2019.1601243
DO - 10.1080/14719037.2019.1601243
M3 - Journal Article (refereed)
AN - SCOPUS:85065228657
SN - 1471-9037
VL - 22
SP - 767
EP - 790
JO - Public Management Review
JF - Public Management Review
IS - 6
ER -