Post-completion errors in problem solving

Yau Wai, Simon LI, Ann BLANDFORD, Paul CAIRNS, Richard M. YOUNG

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

Abstract

A post-completion error is a specific form of omission error occurring after some task goal has been accomplished – for example, forgetting to collect your original after photocopying. Using a novel experimental paradigm, this study demonstrates the cognitive robustness of post-completion error: that it occurs not only in routine procedural tasks but also in problem-solving situations. The effect of a simple static visual cue to mitigate the error was also assessed by testing two different interfaces through which users engaged in problem-solving. The findings suggest that even a simple static cue can reduce the error rate, though not eliminate it.
Original languageEnglish
Title of host publicationProceedings: XXVII annual conference of the congnitive science society July 21-23 Stresa, Italy
PublisherCognitive Science Society, Inc.
ISBN (Print)976831813
Publication statusPublished - 1 Jan 2005
Externally publishedYes

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LI, Y. W. S., BLANDFORD, A., CAIRNS, P., & YOUNG, R. M. (2005). Post-completion errors in problem solving. In Proceedings: XXVII annual conference of the congnitive science society July 21-23 Stresa, Italy Cognitive Science Society, Inc.. http://csjarchive.cogsci.rpi.edu/proceedings/2005/docs/p1278.pdf