Professionalism , organizational-professional conflict , and work outcomes : a study of certified management accountants

William SHAFER, L. Jane PARK, Woody M. LIAO

Research output: Journal PublicationsJournal Article (refereed)

47 Citations (Scopus)


This study examines the relationships among professionalism, organizational‐ professional conflict and various work outcomes for a sample of Certified Management Accountants. We assessed professionalism using Hall’s Professionalism Scale, and tested the relationships among professionalism, organizational‐professional conflict, organizational commitment, job satisfaction and turnover intentions using a structural equations model. The results indicate that two dimensions of professionalism (dedication to the profession and autonomy demands) were positively associated with perceptions of organizational‐professional conflict. As hypothesized, individuals who perceived higher levels of organizational‐professional conflict were less committed to the organization, had lower levels of job satisfaction and also had higher turnover intentions.
Original languageEnglish
Pages (from-to)46-68
Number of pages23
JournalAccounting, Auditing, & Accountability Journal
Issue number1
Publication statusPublished - 2002
Externally publishedYes



  • Professionalism
  • Conflict
  • Commitment
  • Job satisfaction
  • Staff turnover
  • Accountants

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