Prototyping the machine-human dialogues in a smartphone voice call application with task resumption support

Wing Lok YEUNG, Yau Wai, Simon LI

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)

1 Scopus Citations

Abstract

Our on-going work concerns the effectiveness of voice-based task resumption support for smartphone users. This Late-Breaking Work presents results of a prototyping exercise involving a questionnaire-based survey and a quasi-experiment. In the quasi-experiment, participants were required to perform some manual tasks in a controlled environment while being interrupted by various voice calls. The effectiveness of different prototypes of a voice call application was tested. Subjective ratings of the prototypes were collected from the participants as a usability measurement. The results reveal some diverse views on the design of the dialogue interface for the voice call application.
Original languageEnglish
Title of host publicationProceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems
PublisherThe Association for Computing Machinery
Pages1788-1793
Number of pages6
ISBN (Print)9781450340823
DOIs
Publication statusPublished - 1 Jan 2016

Keywords

  • Intelligent Personal Assistant
  • Interruption
  • Spoken Dialogue Interface
  • Task resumption

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    YEUNG, W. L., & LI, Y. W. S. (2016). Prototyping the machine-human dialogues in a smartphone voice call application with task resumption support. In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1788-1793). The Association for Computing Machinery. https://doi.org/10.1145/2851581.2892464