Abstract
Trust has been acknowledged as an essential element of inter-organizational relationships, and it also affects the efficiency of work operations. Although the construction industry has been pursuing trust for a long time, trust is still lacking and fragile among stakeholders. Blockchain seems to provide a promising approach through which trust can be rebuilt. This study aims to develop a deployment framework by following which construction stakeholders can develop blockchain-based solutions for rebuilding trust. A design science research (DSR) method is used to develop a blockchain-based framework. Then, the framework is prototyped and illustrated through a case study of construction supervision. It is discovered that the proposed framework can provide a promising approach to fostering trust. One contribution of this research is to articulate a normative vs. naturalistic trust-building spectrum and position blockchain-based trust-building in it. Practically, this research develops a framework that stakeholders can develop blockchain-based solutions.
| Original language | English |
|---|---|
| Pages (from-to) | 1405-1416 |
| Number of pages | 12 |
| Journal | International Journal of Construction Management |
| Volume | 23 |
| Issue number | 8 |
| Early online date | 6 Sept 2021 |
| DOIs | |
| Publication status | Published - 2023 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2021 Informa UK Limited, trading as Taylor & Francis Group.
Funding
The work was supported by the [Innovation and Technology Commission] under Grant [ITP/029/20LP].
Keywords
- blockchain
- deployment framework
- offsite construction
- supervision
- Trust