Review of 23 years of empirical research on information technology outsourcing decisions and outcomes

Mary LACITY, Aihua YAN, Shaji KHAN

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

13 Citations (Scopus)

Abstract

The 2010 Journal of Information Technology article, “A Review of the IT Outsourcing Empirical Literature,” analyzed 741 empirical findings on the determinants of Information Technology Outsourcing (ITO) decisions and outcomes published between 1992 and 1st quarter 2010. In this paper, we replicated the method and coded additional findings published until the end of 2014. Combining the Lacity et al. (2010) with the additional findings, we used a total of 1,170 findings to produce the most robust models on ITO decisions and outcomes to date. The model of ITO decisions includes independent variables associated with transaction attributes, outsourcing motivations, influence sources, client characteristics and capabilities, relationship characteristics, and environmental variables. The model of ITO outcomes includes independent variables associated with transaction attributes, relational and contractual governance, client and provider capabilities, client characteristics and decision characteristics. The models serve as solid foundations for researchers seeking to advance academic contributions based on strong empirical data.

Original languageEnglish
Title of host publicationProceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017
EditorsTung X. BUI, Ralph SPRAGUE
PublisherIEEE Computer Society
Pages5214-5224
Number of pages11
ISBN (Electronic)9780998133102
DOIs
Publication statusPublished - 4 Jan 2017
Externally publishedYes
Event50th Annual Hawaii International Conference on System Sciences 2017 - Hilton Waikoloa Village, Hawaii, United States
Duration: 4 Jan 20177 Jan 2017

Publication series

NameProceedings of the 50th Hawaii International Conference on System Sciences 2017
ISSN (Print)1530-1605

Conference

Conference50th Annual Hawaii International Conference on System Sciences 2017
Abbreviated titleHICSS-50
Country/TerritoryUnited States
CityHawaii
Period4/01/177/01/17

Bibliographical note

Publisher Copyright:
© 2017 Proceedings of the Annual Hawaii International Conference on System Sciences. All rights reserved.

Keywords

  • Information Technology Outsourcing
  • Literature Review
  • Sourcing Decisions
  • Sourcing Outcomes

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