Review of 23 years of empirical research on information technology outsourcing decisions and outcomes

Mary LACITY; Aihua YAN; Shaji KHAN

doi:10.24251/HICSS.2017.632

Review of 23 years of empirical research on information technology outsourcing decisions and outcomes

Mary LACITY, Aihua YAN, Shaji KHAN

Research output: Book Chapters | Papers in Conference Proceedings › Conference paper (refereed) › Research › peer-review

15 Citations (Scopus)

Abstract

The 2010 Journal of Information Technology article, “A Review of the IT Outsourcing Empirical Literature,” analyzed 741 empirical findings on the determinants of Information Technology Outsourcing (ITO) decisions and outcomes published between 1992 and 1st quarter 2010. In this paper, we replicated the method and coded additional findings published until the end of 2014. Combining the Lacity et al. (2010) with the additional findings, we used a total of 1,170 findings to produce the most robust models on ITO decisions and outcomes to date. The model of ITO decisions includes independent variables associated with transaction attributes, outsourcing motivations, influence sources, client characteristics and capabilities, relationship characteristics, and environmental variables. The model of ITO outcomes includes independent variables associated with transaction attributes, relational and contractual governance, client and provider capabilities, client characteristics and decision characteristics. The models serve as solid foundations for researchers seeking to advance academic contributions based on strong empirical data.

Original language	English
Title of host publication	Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017
Editors	Tung X. BUI, Ralph SPRAGUE
Publisher	IEEE Computer Society
Pages	5214-5224
Number of pages	11
ISBN (Electronic)	9780998133102
DOIs	https://doi.org/10.24251/HICSS.2017.632
Publication status	Published - 4 Jan 2017
Externally published	Yes
Event	50th Annual Hawaii International Conference on System Sciences 2017 - Hilton Waikoloa Village, Hawaii, United States Duration: 4 Jan 2017 → 7 Jan 2017

Publication series

Name	Proceedings of the 50th Hawaii International Conference on System Sciences 2017
ISSN (Print)	1530-1605

Conference

Conference	50th Annual Hawaii International Conference on System Sciences 2017
Abbreviated title	HICSS-50
Country/Territory	United States
City	Hawaii
Period	4/01/17 → 7/01/17

Bibliographical note

Publisher Copyright:
© 2017 Proceedings of the Annual Hawaii International Conference on System Sciences. All rights reserved.

Keywords

Information Technology Outsourcing
Literature Review
Sourcing Decisions
Sourcing Outcomes

Access to Document

10.24251/HICSS.2017.632Licence: CC BY-NC-ND

Cite this

LACITY, M., YAN, A., & KHAN, S. (2017). Review of 23 years of empirical research on information technology outsourcing decisions and outcomes. In T. X. BUI, & R. SPRAGUE (Eds.), Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017 (pp. 5214-5224). (Proceedings of the 50th Hawaii International Conference on System Sciences 2017). IEEE Computer Society. https://doi.org/10.24251/HICSS.2017.632

LACITY, Mary ; YAN, Aihua ; KHAN, Shaji. / Review of 23 years of empirical research on information technology outsourcing decisions and outcomes. Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017. editor / Tung X. BUI ; Ralph SPRAGUE. IEEE Computer Society, 2017. pp. 5214-5224 (Proceedings of the 50th Hawaii International Conference on System Sciences 2017).

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abstract = "The 2010 Journal of Information Technology article, “A Review of the IT Outsourcing Empirical Literature,” analyzed 741 empirical findings on the determinants of Information Technology Outsourcing (ITO) decisions and outcomes published between 1992 and 1st quarter 2010. In this paper, we replicated the method and coded additional findings published until the end of 2014. Combining the Lacity et al. (2010) with the additional findings, we used a total of 1,170 findings to produce the most robust models on ITO decisions and outcomes to date. The model of ITO decisions includes independent variables associated with transaction attributes, outsourcing motivations, influence sources, client characteristics and capabilities, relationship characteristics, and environmental variables. The model of ITO outcomes includes independent variables associated with transaction attributes, relational and contractual governance, client and provider capabilities, client characteristics and decision characteristics. The models serve as solid foundations for researchers seeking to advance academic contributions based on strong empirical data.",

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doi = "10.24251/HICSS.2017.632",

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LACITY, M, YAN, A & KHAN, S 2017, Review of 23 years of empirical research on information technology outsourcing decisions and outcomes. in TX BUI & R SPRAGUE (eds), Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017. Proceedings of the 50th Hawaii International Conference on System Sciences 2017, IEEE Computer Society, pp. 5214-5224, 50th Annual Hawaii International Conference on System Sciences 2017, Hawaii, United States, 4/01/17. https://doi.org/10.24251/HICSS.2017.632

Review of 23 years of empirical research on information technology outsourcing decisions and outcomes. / LACITY, Mary; YAN, Aihua; KHAN, Shaji.
Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017. ed. / Tung X. BUI; Ralph SPRAGUE. IEEE Computer Society, 2017. p. 5214-5224 (Proceedings of the 50th Hawaii International Conference on System Sciences 2017).

Research output: Book Chapters | Papers in Conference Proceedings › Conference paper (refereed) › Research › peer-review

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LACITY M, YAN A, KHAN S. Review of 23 years of empirical research on information technology outsourcing decisions and outcomes. In BUI TX, SPRAGUE R, editors, Proceedings of the 50th Annual Hawaii International Conference on System Sciences, HICSS 2017. IEEE Computer Society. 2017. p. 5214-5224. (Proceedings of the 50th Hawaii International Conference on System Sciences 2017). doi: 10.24251/HICSS.2017.632

Review of 23 years of empirical research on information technology outsourcing decisions and outcomes

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this