The Impact of Customer Creativity on Service Employees: An Emotional Appraisal Perspective

Randy Xue Ren LEE, Pok Man TANG, Anthony KLOTZ, Remus ILIES, Shawn T. MCCLEAN

Research output: Other Conference ContributionsAbstractResearchpeer-review

Original languageEnglish
DOIs
Publication statusPublished - 20 Jul 2020
Externally publishedYes
Event80th Annual Meeting of the Academy of Management: 20/20: Broadening our Sight - Vancouver, Canada
Duration: 7 Aug 202011 Aug 2020

Conference

Conference80th Annual Meeting of the Academy of Management
Country/TerritoryCanada
CityVancouver
Period7/08/2011/08/20

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