Total Quality in Purchasing

Research output: Book Chapters | Papers in Conference ProceedingsConference paper (refereed)Researchpeer-review

Abstract

The global marketplace, technological changes, and other factors are encouraging companies to be more competitive. This means that companies are trying to satisfy customers with quality products and services[l]. These changes are having a great impact on numerous companies in their approaches to achieving excellence and distinctive competitive advantages. Today, many companies view Total Quality Management(TQM) as a useful approach[2]. Therefore, quality is becoming the most important strategic issue facing top management in the 1990s[3]. In fact, there is considerable evidence indicating a strong relationship between quality and profitability from the Profit Impact of Marketing Strategies.
Original languageEnglish
Title of host publicationTotal quality in purchasing : Proceedings of the first world congress
EditorsGopal K. Kanji
PublisherSpringer
Pages181-184
Number of pages4
ISBN (Print)9789401042406
DOIs
Publication statusPublished - 1995
EventThe 1st World Congress for Total Quality Management - Sheffield Hallam University, Sheffield, United Kingdom
Duration: 1 Jan 19951 Jan 1995
https://link.springer.com/content/pdf/bfm%3A978-94-011-0539-2%2F1.pdf

Conference

ConferenceThe 1st World Congress for Total Quality Management
CountryUnited Kingdom
CitySheffield
Period1/01/951/01/95
Internet address

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